My bank statement shows the money went out. Well, I can guess; they will sail through the barriers, oblivious to the implications, as I did. I called Dart Charge and pleaded for leniency but of course was told my only option was to make a representation (2 representations, actually). I used the crossing on 2nd and 14th dec and paid the 2.50 each time as requested. Used the crossing on Saturday, and could not pay within the usual time limit of midnight on the day after because i was travelling. Now I shall enjoy wasting my night trying to contact an invisible parasite who was so much easier and slave friendly to locate when paying the charge. I have emailed a request for some leniency today as I changed the registered address of the vehicle after the crossing and before as PCN was received. Im a UK citizen and Im looking to leave the country driven out by my own governments practices. What is a Dart penalty charge notice (PCN)? I called them up and they said to write to them explaining my circumstances which I did. I was told by DC a hire company should do the change and I was also told by hire company that DC should do so. I do want to pay, but was not aware of the strict timeline and penalties. We either forget to pay and they do not send a reminder, or we pay only to find that we should have paid twice, once for one way and once for the other. But I will be in touch with my MP with regards this farcical situation which has been a total waste of public monies. The lower penalty is calculated 14 days from day crossing or from day getting somme official letter about fine? I didnt receive any notification as I have been staying in a bed and breakfast since leaving my last abode but thats irrelevant anyway asGuess what? Im also very annoyed with, given all the revenue that this system is making the proprietors of the bridge, why cant an automated email be sent to vehicle owners that are registered with Dart Charge? Receiving a Dart Charge PCN A Dart Charge is issued every time you use the Dartford Crossing. Stress is a major downer on your immune system, take care of yourself. Hugh. Why you do not put some staff or machine to collect money for people like me (even if it is more expensive than paying by internet or phone). Although it says I can pay the following day until 12am. Not sure explaining will help much, though, if you look at others whove tried to point out the blindingly obvious. Thank you! though they asked for this payment within 7th January (14 days from the notice), so I was only 2 days in late, So I went on the web and I realized that there is a toll for this bridge but without any staff or machine on the bridge where drivers can pay. I drove back from Ipswich on 10 June there was a major accident and I queued for 2.5 hours once the traffic got going I just continued on my journey. I have never had a speeding fine or parking ticket in my life but this is just ridiculous. Two months after the incidents. Very poor signage and lack of information for those who are crossing for the first time. No chance of that unless one is very, very patient. I doubt the Payzone shops would take payment (but I could be wrong). Paid on my return (Monday), The payment was accepted by Dart Charge. Hi Pete, I think making an online payment or on the phone (when it starts working again) would be the best bet. I dont have any problem paying the toll charge itself. Anyone had the same situation and recommend next course of action? The arbitrary 35 fine is proof of that. who checks this system is working ? However, a warning to you. From my experience to date: Make sure you swerve the fine with APH.com here. We all should back up if anyone files a case against them. Worth a look. The C logo is one of the tricks designed to catch out foreign and non regular users. Not to mention, the traffic that still exists at the toll northbound, they make you wait and then they make you pay for it. Vehicle hire company said we dont know where you work, or what roads you use. After speaking to a friend they said that I would probably get a PCN in the post as I should have paid it before midnight on the Sunday and that I have probably lost the 5 I paid too. He said: Rather than directing drivers to the official payment website, the signs invite users to use Google. I have just realised today that I forgot to pay for the crossing of 5 yesterday. The Dart Charge website is the simplest way to pay. Yes. I havent received anything through the post about a fine or request to pay the charge. Unfortunately, the transplant wasnt to be, and I came back really tired with my head in a very strange place. The cost of a van is 3.00, so the system should ask for the correct amount. Drivers are being charged up to 60% more to use the Dartford Crossing by unofficial websites taking advantage of confusion surrounding the new payment system since toll booths were axed in 2014. Its not a big problem but nobody knows how to solve itbrilliantI want to pay the fine but when I dont receive my PCN, how could I? Then pay and you should avoid a big fine. This may have been enough to push some people to have just gone ahead and paid without question. They are a business and they are making huge amounts of money because we the drivers make the odd, honest mistake. My wife made a return trip with our boys 8 days ago and when I asked her if she had subsequently paid she said Oh ****, no, I forgot! I didnt as I checked payments made again and it clearly said 2.50 paid and have all email/receipt. In addition to the cost hike, sites like Dartfordcrossingcharges site have no way of effectively checking your details it even fails to ask what vehicle you are paying for, making it impossible to highlight mistakes when entering the registration mark. This will result in many tourists being hit by charges through no fault of their own. On 9 Jan 2016 I received by mail a notification from EPCPLC, dated 19 Dec 2015 East Midlands Airport Meet & Greet Parking, Click here for further information on starting your appeal to the independent adjudicator, https://www.gov.uk/pay-dartford-crossing-charge, Bristol Airport Drop-off & Pick Up Charges, Stansted Airport Drop-off & Pick up Charges, https://www.aph.com/community/holidays/dartford-crossing-new-charging-system-explained/#appeal, CustomerService@dartford-crossing-charge.service.gov.uk, http://www.bbc.co.uk/news/uk-england-30633955. It seems ridiculous you can be fining people nearly 5 months after the offence. 2/2 If you need to pay for a crossing or a penalty charge notice you can do so by calling 0300 300 0120 and selecting the automated payment option, . Certainly worth a go. Its a money-making scheme. Do you know if they have abandoned that practice? Now, today, nearly 11 months later I have had a PCN for 107.50. Dart Charge PCN / Appeal Process Dart Charge PCN / Appeal Process Find out what happens after you have received a Dart Charge Penalty Charge Notice Wot the hell,they also put a bill of 475 on car. (1). You should certainly have a chat with the hire firm and find out their policy. I dont hate much in life, but the Dartford toll system is something I really hate. You can manually top up the account or set it to add funds automatically. Hi If the penalty was your first offence you should still be offered the opportunity to pay the original 2.50 (if in a car) charge. I have recorded the voice stating that the payment has been taken for the outstanding crossings. This is the first and only time the vehicle has crossed. Continued non payment results in a Charge Notice increasing fine by 50%, further costs are added when debt is registered with County Court. But no, today I received the 2 PCNs. Three points: What do you think, how flexible are they if I still pay today (1 day delay) will i still be issued a penalty charge? The latter may also have made an honest mistake or may not have understood the system and the appeal system is there to sort them out from the chancers. This led me to the conclusion, that I needed to pay a charge for using the crossing. I wrongly assumed, because I saw no signs, that because of delays and works, that people were just being let through. You should be given a 14-day reprieve on the first crossing at least. They are saying that a penalty charge notice was issued on 09/02/2015 but I never received this. Thanks for commenting. How can this be? Additionally, the majority of appeals are successful. I called customer service and they have no record of my crossing on Monday!! This is the second time Ive gone through it, but I paid on my first journey many months ago . Remember like Transport for London and its Congestion Charge, you will not be reminded to pay your toll by the operating authority, which makes this a great service.Join up here:www.dartsave.co.uk. Be sure to keep a record of the payment bank statement, or ref number, just to be on the safe side. Will I be fined or should I get away with it seeing as I paid it 2 days later This is my first journey too? The vehicle is electronically registered on the Motorway, and you have to pay within 5 or 6 weeks time on the website. Best regards, Hi Trevor, I would certainly pay try to pay for all the crossings making sure you keep proof of payment. Set a reminder by location on your phone: Have you got an iPhone? Fair enough to expect Brits to pre-pay, but how is this to work for tourists????? I can not understand how or why I should be liable for this mistake when I paid the amount requested online. About the photo: Evidence shown in Alex Murdaugh's trial for murder shows the Colleton County property where the Murdaughs lived, at the Colleton . When will that arrive? I was very surprised. I can only pay you by Thursday when I am back home, in Belgium. we are a small hire company in Lancashire. Hope youre feeling better now. I've had . Make it easy for people please. I was also caught by this extortion system. Get back to the methods of natureand pause. Had exactly the same problem phoned and was told it was not possible to pay after midnight on the day after the crossing. FML! I did call them to day trying to explain but they wanted the plate number when I dont have. If you do not cooperate they then call out the police who assist them to rob you. I did not trust this service, so in order to travel with my disabled husband with anxiety disorders, I then paid for a single journey, not using my account page just so I did not get a fine As yet no explanation or money on my account. there was chaos when we went through the tunnel northbound as a vehicle was causing a hazard in one tunnel. Just googled to find this and the new pay system. You should call and ask. Yes. Heading on holiday can be both exciting and stressful in equal measure, making it easy to forget banal chores such as paying for your trip over or under the Thames Here are some suggestions to help ensure you dont come home to a big fine. Re-roll whole conversation and stale mate. . Best of luck Lucy and make sure you let us know how it works out. It is a fact that, given the effort I made to try and pay the toll, the PCN is being issued because I did not have internet access, not because I was unwilling to make the effort to pay. I did not cross bridge since last 4 years but I received fine for crossing in Jan 2015 that day I have part exchanged my car for the fined one so Im owner since 16:00 and crossing was recorded at 13:20. I have not received a PCN and so I have no PCN number. Register with DartSave: This is a company set up to prevent you being fined if you forget to pay the Dartford Crossing charge. The crossing fee will be added to the Penalty Charge Notice. but it really was not my fault that I received the notification so in late. Thats why the first penalty charge notice issued for any vehicle will offer the driver an extra 14 days to pay the charge. Hi If it is your first time you should certainly be fine. So how can I get the 14-day grace period and pay 2.50 only please? Hi, please can you tell me where the signs were located in July of last year? If the T&Cs dont make this clear, have a word with your local Trading Standards office. This would be the worst way to earn money. And now Im getting penalty straight away? Okay so Im receiving penalties for a man who doesnt live at my house! You are not alone and as a whole batch of fines are going out at the moment, you wont be alone. This includes vehicles exempt from paying road tax because they are used for disabled persons. In any case, notwithstanding the fact that the PCN has not been delivered, and the concerns I have about that, I am extremely unhappy that the situation has arisen at all. Yes what a system we are from spain april gates open no warning no signs may again same september again same we dit not know becourse road works thinking free of charge than in late november recieved 4 finish of not paying we complain Saying where to pay when we recieved the finish we want to go again dartford crossing putting out van online but say can not find we try to phone after many times put nr this nr that etc line go dead i think this is made special to fuck us for the fines ridiculous how the british goeverment try to make money Now we drive around the m 25 to go to suffolk, Hello, Im Italian, I passed under the tunnel Aug. 16, 2015 with my camper and during the transition I was surprised of the lack of toll, (I had been in London in 2013 and we stopped to pay), today December 1, 2015 I get the sanction and I have to pay 35 pounds, wanted to know if everything is correct, if the company is not doing a scam to all the people who do not know that at that point, things have changed. I crossed a few weeks backI havent had any penalty notice, can i try and find out if its been lost in the post or ?? And yet they penalise us if we are unable to be on line. Will I get charged? Now I am back home, I have made the payment using my home internet access, but have missed the less than 48hrs deadline. You will receive it in Word and PDF formats. If it's your first time then appeal and they will probably let you off the fines. Luton Penalty Charge Notice. When and if I decide to join Dartsave, will they charge me 1.67 per journey or 2.50 ? Its worth calling up customer services giving them your number plate and seeing what charges are outstanding. Hi Jo According to the rules, you should be fine as the 14-day grace period should cover you providing it was in your own car as hire cars seem to be throwing up a few issues witht the 14-day rule. They could access your bond from your birth certificate and collect on the funds therein, that have accumulated since your informants (parents) registered you when you were birthed onto the land as an asset for a lifetime of tax revenue. Barring in mind I had the money ready to pay on the day of the journey . But far more should have been done to address the change in the system. Did you get anywhere with this as i am in the exact same situation. For some FPNs you can get penalty points, for example if you leave your car in a dangerous position. The long and short of this is, however, that the system signage is not fit for purpose. I have just realised I forgot to pay on the 12.11.2015 :( Have France removed their toll booths. Thank you. An informal challenge. I think it should be extended to at least two weeks, or since they have the cars data in their database send a letter or an email reminder to the owner of the car automatically. On the appeal page them start appeal link is very small and hidden at the bottom of the page hmm!https://www.aph.com/community/holidays/dartford-crossing-new-charging-system-explained/#appeal. This is then used to pay for crossings, but occasional users will have dead money left in the account. the payment for Dartford Crossing for people from the continent: where is a declaration? There doesnt seem to be any way of checking that the toll has been paid. On Dart tag website it will tell you to prepay at 100s stores often the open all hours type. Lets hope the prospect of an inquiry announced today after people power forced it might look at such issues as well. I am so angry at myself, I want to pay it online, but it will make no difference now. Thank you Pete, How do I go about appealing. I am getting Penalty notices against my car which has a registration ending U when the pictured vehicle clearly ends in L. Each time I get a notice I have to spend my time and money calling to challenge it. I am at my wits end Pls anyone within advice thanks Kellie. Forgot to pay by midnight the following day (we were staying with friends), Paid on Monday. I would rather pay double for my mistake (or your mistake) is hard to say who the error, we of the continent how do we know that you have to pay a toll if there are no clear signs or warning lights. HI I forgot to pay on the 21/12/2014 when the new system started I was later contacted by dart and offered the opportunity to pay which I did for both journeys/directions. Thank you for your thoughts. Keep proof of your payment even if it was late just in case they miss it and send out a penalty charge (which should still give the 14-day option in any case). I think Ill make a FoI request to see if George is the helpful Northern soul he purports to be. Many thanks for your help Pete, Ill give it a try. Do you think I would win an appeal? I entered all my details including credit card details and eventually a server error notice appeared on my screen, which I have saved into a word document. I live in Stone which is just next to the Dartford crossing so everyday on my way home I take the last turning before the toll for Swanscombe, however today there was an exceptional amount of lorrys and trucks queuing back at my turning off, I was indicating but not one of them could let me in as it was not moving. Then they ask for 37.50. Do I get 14 days notice to pay the forgotten toll payment or is there a LATE PAYMENT FINE already charged against me.
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