Straight talk Y'ALL NEED TO BE TRUTHFUL TO YOUR CUSTOMERS. Internet, (Kathy) Song Mo Xin Song Mo Xin Im not able to access my funds or be able to talk to a live representative unless I pay a $34k deposit. I gave him my code as I have done in the past. Or who knows as it was not freely shared. Straight Talk represents will, however, be able to provide you instructions for getting your device replaced or serviced. I then told him that we would be leaving Straight Talk before the weeks done. In my experience and for my needs Straight Talk worked very well for me. We don't call a lot of people. Your Straight Talk phone uses the towers from one of these four networks. INSTALL NOW>> Forget about data limits! Unfortunately, not everyone can resolve issues by talking with Straight Talk's customer service representatives over the phone. J.D. After requesting the customer service team at Straight Talk to cancel your service, your request will take 24 to 48 hours to be approved. In short, the two companies are not related. If you value service, speed of service and having a company be able to handle the speed that tech updates they are NOT for you. Privacy Policy. Straight Talk is ideal for people who want basic cell phone coverage, plan flexibility and an affordable price. Emails bounce back, phone calls require my phone number being in their customer base, and a chat request links to a page trying to sell me phones How do you get in touch with them if you are a prospective customer? All Rights Reserved. Lastly, its insane to me the concept needing my IMEI number to lock it to the sim. If there is one thing we love about Straight Talk, it is the fact that they have made it easy for users to sign up and cancel their services. I chatted with customer service for 30+ minutes, only to get data to work and no ability to call out. I havent had service all day, I paid my phone bill a week ago and I need to know what My phone service isnt working and Ive been put off a dozen times. While this is a slow method of achieving a resolution, it is an option for those who prefer to communicate this way. Wondering if a report is missing? To reactivate your Straight Talk phone please go to www.straighttalk.com/Activate. Contact Straight Talk via live chat: Straight Talk offers a live chat option that might be an improvement over phone-based customer service. WebChat with one of our agents live. Turn off Bluetooth and GPS when not in use. The last lady said they are having trouble with phones activating/reactivating (shouldn't even have to be reactivated bc I bought the minutes before my service ran out.) Your balance information will be displayed on the screen. Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages, Englewood Church of Christ and Counterpart Mark McDowell, MCB Floris and Metropolitan Commercial Bank, Detective John Graves Detective John Graves Detective John Graves. Straight Talk could never get my phone to activate. We DO NOT remove reports. WebFor your convenience, you can use the information and Straight Talk porting instructions below to get your Straight Talk account number and password. Kept asking to speak to a manager but was told they were a manager. WebTell us what your question is about so we can direct you to the best team to help you. This number was the main line to my business that are on paid ads, my website, business cards and that all my customers have already. In todays guide, we showed you a step-by-step guide on how to cancel your Straight Talk service. Please select which option you would like to keep: You are going to logout in {{logouttime}} minutes. They kept telling me they couldn't send a port number because I didn't have a credit card on file as I bought my cards from Walmart. Have question about your phone or service? It's a scam. I will be taking the phone back. Hopefully, that will prove to be a better choice as I run a store and absolutely have to have reliable service. Please save your time and don't do this service. Get fast shipping and top-rated customer service. F this company. Get immediate Straight Talk support from HelpOwl.com. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, minutes used and other factors. So if thats what you want, feel free to explore it. Enjoy reading our tips and recommendations. | Phone was fine for a month. The service was great and I never had an issue that caused any inconveniences. WebThe Straight Talk My Account App lets you manage most aspects of your wireless service right from your phone. You can call us directly and we will help you. If you think this information is inaccurate or know of other ways to contact Straight Talk please let us know so we can share with other customers. They also have a rewards program so you can earn points to get free monthly plans. You have signed up to receive notifications to let you know when Straight Talk Home Internet Service is available at your address. And you can click here if you want to compare all the contact information we've gathered for Straight Talk. WebChat with one of our agents live. That person took my address, email address, and phone number. Help is just text away. And tell me why the day I paid the 130 plus tax my son phone haven't worked (No text, No phone calls etc) he can't do anything. Having spent 3 hours on calls with them no one could seem to know the reason and then when you're obviously frustrated with the service and answers that they give because they make no sense they have to audacity to tell you not to be upset. To create the accounts: IMPORTANT: Corporate email account set-up questions/issues (domain, etc) will need to be handled between you and the company you work for. I use the app to refill my monthly service and it always goes off without a hitch! By account information, we mean phone numbers, account numbers, login details, and more. IF YOU HAVE ANY QUESTIONS OR CONCERNS, FEEL FREE TO CONTACT US ANYTIME. Some phones on specific plans have hotspot capabilities. Whether you blame the refs, the coaches or the players, no matter how you cut it the Cleveland Browns lost 45-42 to the Oakland Raiders in overtime this past Sunday. Now Im sitting here on hold again for over 20 min now. I spent HOURS on the phone with customer service getting the same answer every time. I don't recommend Straight Talk to No one! You can call us directly and we will help you. However, despite the quality of service they offer, there comes a time when you might want to cancel their services. Straight Talk works like most other major cellphone companies but doesnt require long-term contracts. @PBQB523 Focusing on our quality of customer service is our priority. Posted by nepaguy001. Tim was only in his late 20s, but just didn't care anymore. I put time on my cell Sunday ** ** plan went to sleep last night my cell battery died I Information gathered by GetHuman researchers and millions of customers that use GetHuman: Sharing is what powers GetHuman's free customer service contact information and tools. Jan 4th of 2023 lost all coverage and internet. International long distance service is available to select destinations only, which are subject to change at any time. Please click on www.straighttalk.com/Coverage to view our Service Area Map. This is a garbage company and should not be able to do business. Subject to our Reasonable Use Policy and Terms of Service. Straight Talk could never get my phone to activate. See detailed Straight Talk customer service rankings, employee comments and much more from our sister site. You need to request Straight Talk to port in your number, Straight Talk will process your request in your behalf. Apparently I am not the only one with issues. They asked if they could call me on a different number to troubleshoot. Someone called me back the next day like I requested, which was nice but I had to use a number that would incur a roaming fee if I were to use it. CROOKS! then don't hesitate to contact us, Home / Guide / [Answered] How to Cancel Straight Talk Service Guide. When I got home to do the setup it said I had no service at my address. The company is lauded for offering some of the most affordable and reliable telecommunication services to millions of users scattered across the US. No customer service at all. No one knows how to help or even cares. Check your balance, refill or manage plans and phones with our. OUR GOAL IS FOR OUR CUSTOMERS TO ALWAYS HAVE THE BEST MOBILE EXPERIENCE POSSIBLE. I am going to be switching to AT&T prepaid. Transferred my friends number and now both phones are not working! Please select which one you wish to keep. Who's crazy enough to start this website? Where do I start! After connecting with a customer service rep from Straight Talk, youll be required to provide information about your account. Your transfer of a Phone Number from your current wireless carrier to a New Straight Talk may take up to 7 days and in the case of landline numbers, transfers may take up to 30 days. Visit our Bring Your Own Phone website at http://www.straighttalkbyop.com to check if your phone is compatible with Straight Talk. So even if you wanted to keep your phone number it's impossible until THEY update their system. Once the app and email has been set up, an icon will appear on the applications menu. There are five different plans to choose from that offer different data, speed, coverage and pricing options. Note that it can take up to two business days for Straight Talk to process your request. Enter your address to check service availability for your address. This is the best way to manage and repair your business reputation. If you need to see tips for WiFi connectivity, click here. *Refer to the latest Terms and Conditions of Service at straighttalk.com. So we created a free concierge service you can call at the phone number below. I was charged double on my daughter phone ***-***-****. Straight Talk offers basic cellphone coverage and the option to purchase discounted phones or keep your current phone. Service is currently available for your address. Activate HOME PHONE Activate OTHER DEVICES HOME INTERNET ROUTER ACTIVATE REMOTE ALERT Activate MOBILE HOTSPOT Activate Self-Service Tools Available 24/7 Check your balance, refill or manage plans and phones with our 611611 text feature. INSTALL NOW>>. How do I cancel my Straight Talk service? The Straight Talk call center that you call into has employees from Florida and is open Mon-Sun: 8am-12am EST according to customers. Themescene.tv is Guss, Jenny, Vanessa, Ursula, and John, lead a team of tech experts who are here to assist you with all of your streaming, internet, and Wi-Fi connection questions and make sense of the complex tech world. WebTo cancel your Straight Talk My Account subscription on PayPal, do the following: Login to www.paypal.com . I paid my bill *days ago and it still hasn't been added to my account and now my phone phone number ********** added refill service yesterday and phone is still not working. Will I be able to use my existing handset when I move to Straight Talk? Have an issue or a question search the site, Need help? About 5 hours later, I had not received the label via email, so I called back. Here are 8 tips for writing great reviews. I am very angry. When I went to renew my service a couple days ago I completely lost service afterwards, havent had service since. I reset network settings. I'd have to message back later so I called and there was no manager on duty so left my call back number to speak with a manager and 2 days later still haven't heard from Straight Talk. You may transfer your telephone number from another company to Straight Talk. Advertisers above have met our She switched me over and I told the next person what happened. Full web sites require more data to view and browse. For more information about reviews on ConsumerAffairs.com please visit our Text 611611 to check your balance, get refills and much more. I do NOT recommend Straight Talk, since they will not do honor their warranty! Cleveland Ohio, XUC pro wrestling Xtreme underground club Xuc wrestling is a sham Dartmouth Ma, Paradise Property Management Ventura Illegal eviction my account being hacked, PPM will not investigate how it happened Ventura California, Kei Kullberg Quintessential Mortgage Group bait and switch you into promising you a low-rate Mortgage Scammer White Plains New York, TAHINI GODDESS Sally schimko Sexyveggies Tahini Goddess inulin Goddess Prebiotic white labeling of non-licensed food supplement. We've come across 5 numbers locally that we can't call. There is a charge for this service for noncustomers. Call Directly SIGN UP and get promotional emails Self-service tools available 24/7 Check your balance, refill or manage plans and phones with our 611611 text feature. You will need to enter a Service Card PIN or buy a Service Plan to reactivate your phone. Apparently I am not the only one with issues. Is it possible to keep my Straight Talk phone number after canceling? The next step is to activate your device and redeem your plan. > Sign In / Reset Password. Click Submit'. Listings for companies similar to Straight Talk: Customer service is awful. I didnt know it was on auto pa Payed my bill and now I can't make or receive calls. Straight Talk Contact Info. In case you need more clarification, feel free to leave a comment, and we will get back to you as soon as possible. Privacy policy Manage your wireless service from anywhere at any time with the Straight Talk My Account App. I do not know if they changed their website or not. Common problems addressed by the customer care unit that answers calls to 800-876-5753 include Transfer Phone Number, Lost or Stolen Phone, Device Support, Account Access, SIM Card Transfer and other customer service issues. Power and Associates has ranked Straight Talk customer care significantly lower than most full-service prepaid and postpaid carriers, though Smart Talk does rank ahead of some limited-service, prepaid brands. Reward Points have no cash value and cannot be transferred to another customer. I called customer service multiple times only to have the call dropped each time. It doesnt restrict people to long-term contracts, and it offers nationwide coverage and more data plans with flexible payment options. Please go to www.straighttalk.com/Activate and select the radio button option "Activate my phone with a new number or Reactivate with an existing or new number". Yes, you can with the Straight Talk Bring Your Own Phone program. You have exceeded the amount of items allowed in your cart. Copyright 2007 - 2023, ContactHelp.com. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. We will get back to you in a few minutes. They have one of the most dependable 4G LTE networks in the United States among low cost carriers. Concluding that she was psychotic, I asked to speak to a supervisor. WebStraight Talk Wireless - 611611 Help Welcome to 611611, the text helpline. You now have a spot reserved for Straight Talk Home Internet Service! It took them a ridiculous amount of time to process my order and when I finally received it, the phone was literally being held together by glue and a rubber band. and maybe a couple more hours before they can get it fixed. Your System Sucks. I cant text their 611611 or make any calls, Ive done the reboot 16 times and everything Google has suggested and no luck. Ive talked to 20 different people, no ones helped at all, it says my service is active but I dont have any bars, only says sos. Actual availability, coverage, and speeds may vary depending on address/location, signal strength, network connection and traffic. Simply let him/her know that youd like to cancel your Straight Talk service. All other trademarks, service marks, and trade names referenced in this site are the property of their respective owners. Yesterday one of our phones just stopped working (wouldn't turn on). Hiding negative complaints is only a Band-Aid. I asked many times to talk to someone in the warranty department, the department that makes the decisions, or anyone higher up. I factory reset the phone as well. All rights reserved. Straight Talk wireless offers customer service by a physical mailing address and toll-free phone support. > Pay My Bill. You will need to perform a separate checkout for the items in your cart. Reward Points can only be applied towards an eligible Straight Talk plan when you accumulate the total amount of points needed. Went to Walmart, only to have them tell me that they dont know why they sent me and no refund will be granted. And you can click here if you want to compare all the contact information we've gathered for Straight Talk. I will never use Straight Talk again. I bought a sim and plan from them at Walmart for $35. I highly recommend straight talk as yo Straight Talk is a cellphone service provider that offers fixed and unlimited monthly plans. Receive your unlock code via email. Have an idea for Straight Talk? They wanted me to buy another cheap phone to keep my number. Many consumers have expressed frustration with Straight Talk's phone-based customer service. Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! If you need more data, you can purchase a 2 GB data add-on option for $10. I asked what request and he said that the ticket was closed and there was nothing else he could do. PLEASE if you want good service or a good phone plan look ANYWHERE else. A Gmail account (Google?s free email account from Gmail.com) is required once your phone is activated to access Gmail, Market Place, and Calendar. Learn More MEDIA CONTACT If you are a member of the media, please contact: [emailprotected] Straight Talk offers phone-based customer service between 8 am and 11:45 pm Eastern time seven days a week. Alternatively, the rep informed me, I could provide numbers I had called on the phone during the two months before I purchased it. TRACK USAGE: You may download a Data Usage app such as My Data Manager. You have exceeded the amount of Smartpay items allowed in your cart. I was forced to accept the free Verizon sim. After setting the sync settings, emails will begin displaying on your phone. This was a phone that was over $300, lasted 7 months, and just stopped working (with no misuse of it). Calling in almost every day for 2 weeks resulted in only frustration at the incompetence of the cust. So I'm out money with no phone or service and thus far no solution offered. Had enough of straight talk terrible customer service. That's how much they give a . My existing internet was down with no ETA and 3-days to even get a reply. Straight Talk is a carrier formed by the combination of Tracfone and Walmart. Why Ripoff Report will not release author information! Manage your wireless service from anywhere at any time with the Straight Talk My Account App. After repeating the address about 4 times, spelling everything, he then said the label would go to my email, again. I have questions that Wal-Mart can not answer. Chat with Support Call Directly Need guided support? If you think this information is inaccurate or know of other ways to contact Straight Talk please let us know so we can share with other customers. You have the option of purchasing a phone through Straight Talk or transferring Straight Talk cellphone service on to your existing phone. strict standards for business conduct. Copyright 1997-2023, Ripoff Report. I asked for a manager or someone that could do something. I am not alone in this and their Facebook page is full of similar issues. This number worked fantastically, and I got all I needed accomplished! I tried to pay my bill and they told me that they never got my money and wanted to charge me again. The first rep. this morning said he'd call me back on my cell right off. Unsubscribe at any time. RATES EXCLUDE INTERNET SERVICE. > Change Credit Card or Checking Account. Calls must originate from the US or Puerto Rico. They switched their phone towers to use Verizon towers and have no idea what the f they are doing. You may also Activate your New Straight Talk phone by calling our Customer Care Center at 1-877-430-CELL (2355) from another phone. This past Sunday, the Cleveland Browns hosted the Los Angeles Chargers in a game the Vegas-betting types for some reason found a way to make the Browns favored in. Tried again this afternoon, rep. was very rude and condescending. You will need to perform a separate checkout for the items in your cart. GetHuman builds free tools and shares information amongst customers of companies like Straight Talk. The next best way to talk to their customer support team , according to other Straight Talk customers, is by calling their 877-430-2355 phone number for their Member Services department. Copyright 1997-2023 Ripoff Report. Wait a few minutes, and youll be connected to a customer service rep, where you can now make your cancellation request. It goes against our guidelines to offer incentives for reviews. All you need to do is dial this number: 1-877-430-2355 and follow a prompt. Billing & Payment. Typically, the Straight Talk team will provide you with the details of how to return their equipment to them. Call Straight Talk customer service faster with GetHuman 800-876-5753 Customer service Current Wait: 25 mins (14m avg) Free: Skip Waiting on Hold Hours: Mon-Sun: 8am-12am EST; best time to call: 8:15am Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up! Many customers received refunds from the company. It offers a wide variety of smartphones and allows users to activate service on their current phones. Contact Straight Talk via social media: Another text-based option is to contact Straight Talk through its Twitter or Facebook accounts. Find another carrier. You will need to perform a separate checkout for the items in your cart. At Straight Talk, you can buy phones compatible with AT&T's LTE network. I AM TELLING EVERYONE WHO WILL LISTEN STAY FAR AWAY FROM TRACFONE, INC. MORE INFO Try entering a new Zip Code Continue Close Video Clear Button continue with this zip code YOUR CART IS FULL You have exceeded the amount of items allowed in your cart. Copyright 2022 Consumers Unified LLC. We've created these shortcuts and apps to try to help customers like you (and ourselves!) WebShould you have questions or concerns, please contact us via chat or by calling one of our customer care representatives at ************** PIN ****. Before you can cancel your Straight Talk subscriptions, youll need to know your account information. The customer service hold times are so long even after holding for almost 2hours the representative somehow hangs up again only to call back and the phone does the exact same thing the previous representative did after I explained the situation yet again this has become a routine thing with straight talk not to mention the service is becoming horrible calls dropping no service the list goes on!!! Claim your profile to access Trustpilots free business tools and connect with customers. No international roaming allowed. I have never talked to a worse customer service line nor have I ever delt with a worst company. WebSearch consumer complaints, reviews and information about straight-talk-.com. Straight Talk does not have any long-term contracts and affordable plans, but some consumers report slow data speeds. Unsubscribe easily. He then said that a label would be sent to my email, to send the phone (via UPS) to Straight Talk, after they received it they would send a phone back to me. We though we'd save money with Straight Talk. Harris Teeter. Well start sending you the news you need delivered straight to you. You have quick access to the information you need from the fly out Menu on the top left. They all told me no problem they can get it working. > Check Payment Status. They had me factory reset my phone to see if that would help which obviously it never did, and now I need to set up my iPhone all over again including cellular. Only for personal use. West Palm Beach Florida, Tuffy Tire & Auto Service Center Mavis Tire & Brake Charged Nearly $700 for Non-Fix Bay City Michigan, Lighting New York lighting by Jared Sent damaged product wont refund after I sent back damaged product website description is fake, Tara U THEY SCAM THOUSANDS OF PEOPLE WITH THEIR FLOWER ORDERS. Straight Talk wireless offers customer service by a physical mailing address and toll-free phone support. They outsource all of their work to Philippines who do not know the basics of the English language. I would leave 0 stars if I could. Text 611611 to check your balance, get refills and much more. Estimated amount consumers saved since 1997: $15,590,010,907. AUTO UPDATES: Turn off auto updates on your apps or change your settings to update over Wi-Fi only. This helps your unused balance roll over to the next service cycle. Meanwhile, she said their is nothing wrong with my phone. There are no contracts and no hidden fees. Find out how we combat fake reviews. Now they won't let me return the data plan and accused me of not checking if my area was covered before buying. You will also be able to see a link to My Account where you can log in to create and update your personal profile information, update credit/billing information, and more. Lets get it Straight. While there are several ways to cancel your Straight Talk service, one of the easiest ways is to contact the Straight Talk customer service team. I will be looking for another pre pay service with hopefully much better customer service! Listen: OBR Straight Talk Episode 8, We Suck Again! WebStraight Talk is committed to providing our customers the best customer service. Send a letter: It is also possible to write and send a letter to Straight Talk. Your transfer of a Straight Talk Number when upgrading to a New Straight Talk phone may take up to 24 hours. You'll see a list of merchants you've subscribed to. Straight Talk Customer Service Number: If you have any concern or looking to buy a new Straight Talk SIM then you can contact them via the following mobile numbers - Phone at: 1-877-430-CELL (2355) SIM Customers (New/Replacement): 1-855-222-CELL (2355) Home Phone Support: 1-800-299-7784 Mobile Hotspot Help/Support: 1-877-430 Rates are subject to change without prior notice. Questions about data usage and calls made, Recommendations regarding appropriate calling and data plans. I had a fraudulent charge on my credit card account from Match.com. FACEBOOK SUPPORT Everyone is on Facebook, and so are we. We recommend that a Gmail account be created, if they don?t have one already, in order to take full advantage of what Android offers. Straight Talk users call the company's customer service department for a range of reasons, including: Straight Talk offers toll-free customer service numbers, though there are different numbers depending on the type of service or device a customer uses: Hotspot, home phone, cell phone and "bring-your-own device" plan users each have a different number to call. I am now in the process of changing carriers because of how horrible they are and continue to be. Never had any other carrier! The NEW $55 Plan will now provide Unlimited High-Speed Data. You need help? You have until DATE to complete the activation or you will lose your spot. They refuse to credit my account and are charging me full price for another month without the service I paid for. If youre no longer interested in wireless service, there will be no reason to continue using Straight Talk. What are the reasons for cancelling the Straight Talk service? I bought a service plan before my service cut off. Thank you, you have successfully subscribed to our newsletter! Who is ED Magedson - Founder, Ripoff Report. WebStraight Talk is a brand of wireless phone service in the United States and the Caribbean. my number ,i have no signal, i had the same thing with the major storm of a few weeks ago. BACKGROUND APPS: Turn off apps running in the background. We value your privacy. DEVASTATING to my business. They are terrible! -Once downloaded, open the app and after agreeing with the End User License agreement, you will have the option to log in (if you already have a Straight Talk Account) or you can create an account by selecting Create an Account. Wait a few minutes, and youll be connected to a customer service rep, where you can now make your cancellation request.
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