All prices are quoted in US dollars and are subject to change without prior notice. 2019 (The Peninsula Hotels) All Rights Reserved. We will certainly pass your comments along to our full team, as we are always striving to improve for our guests. The Peninsula Chicago Hotel, set in Magnificent Mile district, 450 metres from the downtown Museum Of Contemporary Art Chicago, features a gym, a restaurant and a meeting room on site. I had high expectations for this hotel, and was not disappointed. We truly appreciate your recommendation. Nonetheless a great stay and we will definitely be back. We are delighted that you enjoyed the room, Shanghai Terrace, and service provided by our staff. Yes, pets are typically allowed, but it's always best to call ahead to confirm. Served in the heart of the hotel, The Lobby, our signature Afternoon Tea has become a . We also appreciate your feedback on the in-room tablet technology.Thank you for taking the time to post your comments on TripAdvisor. Group Fitness classes, Treatments Great, and experience. The Peninsula Chicago is a proud recipient of the Mobil Five-Star and the AAA Five-Diamond awards, for seven consecutive years and was recently named the #2 . Bedside charging for all smart phones Dear MickiD, 3-hour chauffeur-driven exploration experience of the city in a MINI Cooper S Clubman for guests staying in a suite. Membership to The Spa is also available. All good for breakfast with a signature peninsula egg menu . peninsula.com/chicago. Warm regards, Vince Reyes Hotel Manager, A lovely hotel and experience. There are many great restaurants in the area, Dear kennethgenel, We are so glad to hear that you enjoyed your stay with us, our restaurants and location of the property. Friendliest staff made us feel welcome. But the boys were really interested in things like Giradehlli for late-night ice cream and eating at Benny's Chop House. Home; About us; Services Sweet potatoes are abundant in the Blue Zones, especially Okinawa, where both orange and purple sweet potatoes are consumed. Address: The Peninsula Chicago, 108 East Superior Street, Chicago, Illinois 60611, USA. Accessibility Policy Statement (US Properties), The Hongkong and Shanghai Hotels, Limited. (The Peninsula Hotels) All Rights Reserved. Relaxation area with fireplace Monday - Sunday, 6:00 am to 11:00 pm Full IRD menu. Dear MickiD, Based on the feedback we have received from our guests, the system is very easy to use. You can find this ingredient in our Naturally Peninsula lunch menu item,Illinois Sweet Potato. I look forward to connecting with you. Thank you again. We all look forward to your return visit, hopefully again soon! Summer in Chicago is spectacular and The Peninsula Chicago embraces this with al fresco dining on The Terrace, serving small plates and cocktails with a backdrop of downtown Chicago. Toutes les chambres du Peninsula Chicago disposent d'une tlvision cran plat 107 centimtres et d'une connexion Wi-Fi gratuite. I had a manicure while I was there and I was very happy with the service. The Peninsula Chicago: Chicago: Overnight Server - In Room Dining. Monday - Friday 09h - 20h. Peninsula_CH, General Manager at The Peninsula Chicago, responded to this review. We are honored to be considered your 'favorite 5-star property in Chicago'. Limited options available overnight. Room Service: Available 24-hours daily, for those who desire an exceptional dining experience in the privacy of ones room, Facilities We were extremely disappointed to hear that you were not given the room you requested, even after discussing this with our staff. EV tax credits and rebates in Colorado. Ask 63CarolineS about The Peninsula Chicago, Ask BradleyS993 about The Peninsula Chicago, Take Your Vacation Beyond Limits - Save up to 20%, We compared the lowest prices from 20 websites, LondonHouse Chicago, Curio Collection by Hilton, We compared the lowest prices from 17 websites, La Quinta Inn & Suites by Wyndham Chicago Downtown, We compared the lowest prices from 19 websites, We compared the lowest prices from 21 websites, The Congress Plaza Hotel & Convention Center. Dear Betsy N,Thank you for sharing your experiences at The Peninsula Chicago. Each guest room and suite is equipped with a state-of-the-art electronic system that allows guests to control guest room features with the touch of a button. The Lobbyawarded a perfect 4-Star review byChicagomagazine(September). The Peninsula Chicago has specially curated dishes for plant-based diets. Yes, the hotel provides room service, ironing, laundry room and dry cleaning service. Taxes and fees that are shown are estimates only. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Since its grand opening in 2001, The Peninsula Chicago has been awarded numerous accolades including prestigious Forbes Five Star and the AAA Five Diamond awards for the last 18 consecutive years. Named Number Two Hotel in the Midwest region by the readers of Conde Nast Traveler (October). . Love when a hotel has a doorbell at each room! And they would give back $150 to compensate for this hassle.RoomWe got a room with a King Size bed which is getting more challenging to pull off because the boys move all over the place and I end up on a couch or a chair, but they insist. Love when a hotel has a doorbell at each. The Peninsula Chicago: Luxury accommodations wIth outstanding customer service. Concierge service. (The Peninsula Hotels) All Rights Reserved. Warm regards, Vince Reyes Hotel Manager, Car accident in Valet hands - Poor management, We visited the Peninsula to bring my nephew to the ice rink and enjoy a cocktail or two. The staff failed to uphold the business agreement I confirmed in writing, over the phone and in person. We stayed for our anniversary and everything was perfect. (I occupied an east-facing room on the 18th floor two weeks prior while staying at the property for one week.) We are pleased that you had an enjoyable experience at the hotel. Warm regards, Max SchroederHotel Manager, This is really a superb hotel. All guestrooms and suites at The Peninsula Chicago offer the following amenities: We are delighted to read that you enjoyed your visit, our service and The Terrace, which it is open during the warmer months.We hope to welcome you back again soon!Warm regards,Maria ZecGeneral Manager. A woman's body had been found floating on Lake Crescent. . Extra-plush bathrobes The Shanghai Terrace features an outstanding Chinese menu (vegan options) with optional outdoor seating. Study Resources. I think my 5 yr old son would have enjoyed it had he been with us on this trip. After we valet my vehicle, we went up to the Sky Rink and they indeed did not have skates to fit - disappointing. Loading. I want to assure you that your experience was not indicative of our usual level of service and I will personally address this with our team.I would like to have the opportunity to speak with you directly to learn more about your stay and the comments in your review in hopes to improve our services. Outstanding electronics in the room - you can work comfortably in it. Discover LE BAR Bar Our intimate downtown Chicago bar, features floor to ceiling glass walls and an inviting atmosphere. As a result of street noise, I was unable to get a single night's proper rest in a four night stay. San Isabel Electric EV and charger rebate - up to $500 . This is our 3rd time. Dining Experiences. Manicure and pedicure room Located on the shores of Lake Michigan in the heart of the Midwest, Chicago is home to internationally acclaimed cultural attractions, theatres, renowned architecture, incredible shopping and restaurants, great jazz and blues clubs and much more. Most Popular. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Luxury accommodations wIth outstanding customer service. Only small minus was that our room had a connecting door that was not well insulated. The hotel has become an integral part of Chicago life and is considered the top choice for everything from accommodation to celebrations and corporate events. MLS # 11713965 The staff has been consistently friendly and helpful and remembered preferences from one visit to the next. The Peninsula Spa offers an extensive menu of treatments inspired by Ayurvedic and Asian philosophies. NEW ZEALAND. Life Clallam County. We look forward to welcoming you back again in a few months. Every aspect of my overnight visit was perfect! The Peninsula Chicago was the first Peninsula Hotel to create Peter Bear, a costumed bear who wears the classic Peter Bear uniform. For larger parties The Peninsula Chicago offers a wide variety of banquet facilities. After a one night stay, we are customers for life. Gift certificates are available an ideal present for someone special. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Encompassing 331 of the hotel's 339 guest rooms and suites, the project has introduced a host of technological solutions that allow guests to customise their experience. View more property details, sales history and Zestimate data on Zillow. I called ahead to ensure they had skates his size, and they said yes. These Blue Zones are places on the planet where people notoriously live longer than the average lifespan, largely due to their diet, environment, movement, and connection to community. AmenitiesWe did not partake in the food services. This is a large hotel, as you would expect, but extremely stylish and with the first class service associated with the Peninsulas worldwide. Set in the heart of the Magnificent Mile, The Peninsula Chicago is ideally situated for visitors to experience all that the city has to offer. 2012 We look forward to welcoming you back again in a few months. Free Wifi. Show Prices. There were a Nespresso coffee station and a fridge. Valet parking Credit Solution Experts Incorporated offers quality business credit building services, which includes an easy step-by-step system designed for helping clients build their business credit effortlessly. To continue your Spa regime and experience at home, all products used in the treatments are available for purchase from the Spa Reception. I appreciated the initial accommodation and consideration. In-Room dining staff are on hand to deliver dishes from an endless menu featuring everything from international favorites to local specialties. Guests who stay in a suite are invited to explore the city with a three-hour chauffeur-driven experience in a MINI Cooper S Clubman, based on availability The Peninsula Suite features a private 2,000 square foot terrace with spectacular skyline views. Received the Automobile Association of Americas Five-Diamond Award (January) When I arrived in the room, I could hear music in cars on the street below. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Child-friendly amenities, programs and activities Be a part of a Five Star Five Diamond luxury brand. We are very sorry to read that you had a disappointing experience with our Front Desk Agent not accepting your booking. Room service was just kind of meh, a nice setup and pretty, but lukewarm and nothing special. The rooms are controlled through pads and light switches that were a little "high tech" for some family members particular preference but they adapted. If you walk west away from mag mile its a nice little area. HOURS 3:00 pm - 11:00 pm, Monday - Friday 12:00 pm - 11:00 pm, Saturday - Sunday LEARN MORE AFTERNOON TEA AND SEASONAL AMERICAN PAVILION Boasting a soaring ceiling and marvelous city view, Pavilion is an elegant space to indulge and unwind. The turn down service was not worth it. The Peninsula Beverly Hills prides itself in offering more than just bedrooms by also providing maximum comfort and all the necessities to make guests feel at home, particularly when it comes to food. Warm regards, Vince Reyes Hotel Manager, Love it, would skip room service next time. Partners are selected luxury travel and hospitality suppliers such as hotels and resorts, private villas, destination management companies, private yacht and jet operators and brokers, tourism boards and other exceptional experience or service providers. The locker room, steam room, and relaxation lounges are available for Spa guests enjoying one hour or more of body services. Dear Liz7231, Thank you for taking the time to share your review of The Peninsula Chicago. I would love to connect with you directly about your experience, should you be open to it, as we are always looking for ways to improve for our guests. I wish I had had time to enjoy the pool. The Peninsula Chicago 108 East Superior Street , Chicago, Illinois 60611 855-516-1090 Reserve Lock in a great price for your stay. The Penisula Hotel is very great. Located adjacent to Shanghai Terrace restaurant, the outdoor rooftop lounge is the perfect place to savor an Asian-inspired lunch, dinner or enjoy small bites and cocktails. We are also honored that you found us to be above average and recommendation worthy. They called my room to ask how my stay was. Curated Menus, Thoughtfully Prepared. We hope to have the pleasure of welcoming you back in the future! Call 4: Called Booking.com and sat on the phone with them again for about 45 minutes for them to put me on hold, call the peninsula. more. With family, get a suite. Attention to detail in every manner and exquisite furnishings and details that very few can offer out there. Pierrot Gourmet is the perfect spot for light fare. The Peninsula Chicago has proudly received a Forbes Travel Guide Five-Star rating each year since its opening.In 2022, The Peninsula Chicago was named the #1 hotel in the United States by U.S. News and World Report 2022. 2023 HSH Management Services Limited. The Peninsula Chicago was listed in Conde Nast Travelers Gold List for 2019 under Best Hotels and Resorts in the U.S. and Canada. The Peninsula Chicago: Lovely - See 2,073 traveler reviews, 995 candid photos, and great deals for The Peninsula Chicago at Tripadvisor. MLS # Trip Advisor named The Peninsula Chicago the #1 Top Luxury Hotel in the U.S. in their 2019 Travelers Choice Awards and U.S. News & World Report ranked The Peninsula Chicago #1 Hotel in Chicago and #2 in the United States in their Best Hotels 2019 rankings. *Extended breakfast hours available Saturdays and Sundays until 3PM. The Peninsula Chicago is the five-star hotel that brought traditional Asian service to a city already renowned for the warmth of its hospitality. Each room includes a temperature and lighting control console and soaking tub in the private bathroom. Great location! Dear Bradley S,Thank you for choosing The Peninsula Chicago and for sharing your complimentary review. Accessibility Policy Statement (US Properties), The Hongkong and Shanghai Hotels, Limited. Olive oil is found as an ingredient in most meals in Ikaria, Greece. Nutrition Center featuring Nespresso machine, exclusive Bernardaud china an complimentary coffee & tea The staff is made up of 37 nationalities. Taxes and fees that are shown are estimates only. The Lobby received a one-star rating by the Michelin Guide (November) More Date of stay: April 2019 We are glad to hear that you enjoyed our offerings, The Spa and rooms. Tripadvisor gives a Travelers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor. Redefining luxury and enhancing every guests stay with ease, elegance and the ultimate in personalization, guest rooms and suites are able to transform into any one of 11 languages at the touch of a button, complimentary long-distance and international VOIP calls and WiFi. I would give them more stars on service and the small details if I could. The style is a little "clunky" - dark wood, plants, art but all is very well executed. We hope to have the pleasure of welcoming you back again soon. Overall a great experience in a luxurious hotel. Shanghai Terrace: Step into the seductive setting of Shanghai Terrace and savor distinctive Asian cuisine prepared by Chef de Cuisine Elmo Han. Our Catering and Events team will work with you to plan events, designed to create experiences that are clean, flexible, safe and socially responsible. The Blue Zones consist of Okinawa, Japan; Ikaria, Greece; Sardinia, Italy; Nicoya Peninsula, Costa Rica; and Loma Linda, California. The hotel has become an integral part of Chicago life and is considered the top choice for everything from accommodation to celebrations and corporate events. In the last two years alone, Ive traveled extensively for leisure purposes to Thailand, Japan, France, Germany, Borneo, Scotland, England, Ireland, and South Africa. Conveniently located restaurants include The Capital Grille, Do-Rite Donuts & Chicken - Streeterville, and Joe's Seafood, Prime Steak & Stone Crab. And Joy and Courtney at the front desk repeatedly went out of their way to handle every detail of our stay. 24-hour access to fitness facility Full-Time. The pool has a menu and servers but we brought our own less obvious snacks and I bought some wine at Whole Foods that came in a carton thing so it was less obvious. . Reserve your table today to experience Naturally Peninsula in The Lobby. This is certainly not up to our standards, and for this I apologize. And I would suggest that when it is not lap swimming time that the pool attendents remove the ropes downt the middle, they just get in the way and seem like a hazard for open swim time for families and kids.they are just in the way.The staff at the Peninsula was SOOOOOOOO nice. Personal Training sessions available Chicago is a city of world-class status and unsurpassed beauty, drawing visitors from around the nation and the globe. There is a really poor design where the locker rooms and showers are across a long dark tile hallway through a lobby space. Marble bathrooms with separate shower and soaking tub, television, and hands-free telephone and radio, mood lighting and spa music The staff goes above and beyond to make sure you are happy. 108 East Superior Street THE PENINSULA CHICAGO, 108 E SUPERIOR STREET, CHICAGO, IL 60611 +1 312 337 2888 view map pch@peninsula.com the peninsula chicago experience 360 Experience Far Eastern graciousness where it meets Midwestern hospitality The service did not live up to it's reputation or 5 star rating. The spa area is incredible and the rooms are well appointed. Pierrot Gourmet: A European-style caf and wine bar with alfresco dining in the summer. Cost Control Student's Name Course Date Introduction In this assignment is picked the Peninsula Chicago is a luxury hotel. Saturday, March 4, 2023 1:30am. Tripadvisor performs checks on reviews. I vote five stars and highly recommend this hotel. Our server Ian was warm, knowledgable and attentive. Warm regards, Vince Reyes Hotel Manager. Private party contact Amanda Ashtari: (312) 573-6968 Location 108 E Superior, Chicago, IL 60611 Neighborhood Gold Coast / Streeterville Cross street Michigan Avenue Parking details $28.00 flat rate for dining guests with validation from restaurant Public transit Dear lisatC7221XN, Thank you for visiting The Peninsula Chicago and for sharing your review. Sales and use tax exemption. Dear Alexandra M., Thank you for taking the time to connect and speak to us regarding the service lapse. Loved every second at this hotel. View more property details, sales history and Zestimate data on Zillow. Dear Tklemens, Thank you for choosing The Peninsula Chicago and for sharing your feedback. Expert Help. Chicago IL 60633 United States They did bring ice when we called. On Friday and Saturday evenings, guests can indulge in the decadent chocolate buffet Chocolate at The Pen. For a truly traditional teatime, The Lobby serves Afternoon Tea, featuring extraordinary and rare teas from around the world and exquisite savory and sweet accompaniments. Involuntarily had to listen to many phone calls our neighbor had to take in the middle of the night. Warm regards, Vince Reyes Hotel Manager. Thank you for choosing to stay with us and for sharing your feedback! 1110 W 15th St Unit 215, Chicago, IL 60608-3195 is a condo unit listed for-sale at $249,999. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Our server Ian was warm, knowledgable and attentive. Working alongside a high profile and prestigious team, The Peninsula Chicago is seeking an Overnight Server to join our In-Room Dining food & beverage team to achieve the company's objectives and create a memorable guest experience. I dont know if the hotel staff knowingly intentionally lies with the blessing of General Manager, Maria [-] in order to increase profits for the group, or if the staff is simply incompetent? Complimentary bedside charging station equipped with 6 different charging connections. The Lobby Responded on February 9, 2023 Dear OpenTable Diner, Thank you for taking the time to share your review of The Lobby. Who knows what you'll learn while enjoying the cheekily-named concoctions, such as the bourbon-black tea "Take My Breath Away" and the "Just The Two of Us," a hot beverage made with . Family friendly programs and events as well as a variety of childrens offers and amenities create unforgettable experiences and special memories for The Peninsulas most precious VIPs. with was caring, helpful, smart and genuine. more. Thank you for your thoughtful remarks on the staff and service as well. Anything we asked for was brought promptly. 24-hour Concierge The Peninsula Chicago is the first of The Peninsula Hotels and the only hotel in the city of Chicago with a skating rink overlooking Michigan Avenue. You can find chickpeas in our Naturally Peninsula lunch menu item,Saag & Tofu Chickpea Bread. Full amenity locker rooms Please contact the Spa for details or you may purchase online. Upon arriving at the hotel, I was given a room on the 8th floor and told it was an upgrade. I didnt ask for an upgrade and didnt need a large room. I look forward to speaking with you. Thank you for choosing The Peninsula as the place to stay when visiting Chicago. They arranged my makeup neatly on a towel. Custom Pratesi linens The location on magnificent mile is convenient. Limited options available overnight. Cancellation within 24 hours will incur a 100% charge. We hope to have the pleasure of welcoming you back in the future! This is the version of our website addressed to speakers of English in the United States. /PRNewswire/ -- In a city renowned for forward-thinking design and architecture, The Peninsula Chicago continues this tradition with a comprehensive guest room. We are delighted that you enjoyed the room, soaking tub, pool, and the service provided by our staff. Very well maintained and appointed room. 2017 Friendliest staff made us feel welcome. You can find this ingredient in our Naturally Peninsula beverage menu item,Breakfast Tomato Juice. Are any cleaning services offered at The Peninsula Chicago? The Sun Terrace, Fitness Center, and pool are available to Spa guests enjoying two or more hours of services, all hotel guests, and Spa Members. Making sure everything was tidy. Complimentary Coffee and Tea service via in room Nespresso machine . In the future, I prefer to spend my money on hotel groups that keep their word. Car park / valet service 76 US$ per day They did not smile and acted more like a receptionist at a law firm than a 5 star hotel. It was . Served daily from 1.00-4.30pm. This is a smart hotel room so at first you may be frustrated because it can take some time figuring it out. The restaurant continues to receive rave reviews. We are delighted to read that you enjoyed your stay overall, and we appreciate your feedback. In-Room Dining Menu 3 Breakfast 4 Westin Weekend Breakfast Menu 5 Eat Well Menu for Kids 6 All-Day Dining 9 Late-Night Dining 11 Sleep Well Menu 12 Alcoholic Beverages 14 Hotel Venues . A treat in every aspect. The Peninsula Chicago is the five-star hotel that brought traditional Asian service to a city already renowned for the warmth of its hospitality. I was informed in person upon check-in that my new assigned room would not be affected by this circumstance. I was assured, once again, that I need not worry. The Peninsula Chicago is the five-star hotel that brought traditional Asian service to a city already renowned for the warmth of its hospitality. The Peninsula Chicago offers a diverse array of event spaces for any type of celebration a wedding is in need of. We went to the locker room and got our own towels (tiptoeing across the tiled hall lobby) and I would not want to take my shoes off. Read less Date of stay: November 2022 Value Location Service All that law enforcement had was a dental plate and lots of theories. Love all new decoration of main lobby, and room. Chicago, IL. I hoped for the former and received the latter. Skin care therapies Accessibility Policy Statement (US Properties), The Hongkong and Shanghai Hotels, Limited. Thank you very much for choosing to stay with us. Peninsula Has The Best Staff.the pool needs some help, InterContinental Chicago Magnificent Mile, an IHG Hotel, The Congress Plaza Hotel & Convention Center, The Chicago Hotel Collection: Magnificent Mile Hotel & Suites, LondonHouse Chicago, Curio Collection by Hilton, Trump International Hotel & Tower Chicago. We also regret to learn of the lapse of service you experienced at The Lobby and we appreciate you bringing this to our attention. Its frustrating when a hotel advertises something and then doesnt offer it, especially the week leading up to Christmas. Website: peninsula.com. I included in my initial reservations notes that I needed a quiet room due to the fact that I was in town managing an ongoing family medical emergency hospitalization situation. Dear Caroline S, Thank you for choosing The Peninsula as the place to stay when visiting Chicago. The Lobbyreceived a 3-Star rating, Excellent fromChicago Tribune(July). It was so glorious to be here, it is difficult to explain. #23 Best Value of 1,194 places to stay in Chicago. . A 42-inch flat-screen TV and free Wi-Fi are featured in every room at the Chicago Peninsula. You may reach me at VinceReyes@peninsula.com. The Chef came out and spoke with many regulars in the dining room. Available Monday - Sunday 6:00 am to 11:00 pm. Sorry, no it was not. We look forward to welcoming you back again in the future. The Peninsula Chicago received the Automobile Association of Americas Five Diamond Award for 2020 for the 18th consecutive year. The hotel has become an integral part of Chicago life and is considered the top choice for everything from accommodation to celebrations and corporate events. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. you will not want to get out of their comfy beds. Very responsive aircon. We want to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. to not valet here if you truly care about your vehicle - because the Peninsula does not. We were staying at the Ritz where there is way better customer service. In 2019 The Peninsula Chicago ranked #1 Top Luxury Hotel in the US in TripAdvisors 2019 Travel Awards as well as #25 Top Luxury Hotel in the world. Review tags are currently only available for English language reviews. Warm regards, Vince Reyes Hotel Manager, We decided to stay at the Peninsula as a mid-winter staycation. I hope to stay again in the future and is now my go to hotel in chicago. Rooms are on the small side. Prices are the average nightly price provided by our partners and may not include all taxes and fees. US$ 400 Mon to Thu US$ 450 Fri to Sun Half Day Mother To-Be Specifically designed for this very special time in your life, this service includes a Maternity Massage and a Healthy Glow Facial. *The locker room, steam room, and relaxation lounges are available for Spa guests enjoying one hour or more of body services.
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