I had truly hoped that Hilton would prove to be a more ethical corporation than we experienced with Diamond but unfortunately weve found that the greed just changed names! I, too, am waiting to join a class action suit. You get the idea. Now my question is, how long will it take HGV to throw the BS diamond told me out the back door, then try to force me to spend more $$$??? I told them no as well and asked if I was going to be the trouble child by not paying an additional $16K and joining the HGV program and how would I access trades without the HGV program (you don't do the upgrade, you don't get HGV). Why Ripoff Report will not release author information! All Inclusive destinations are available! She keep talking and manipulating the situation. Makes me hate Hilton more too! We are able to do this for our guests because of our close relationships with some of the most luxurious locations to travel. Since Diamonds was acquired, can we get out of contract? My husband and I was scammed into purchasing the sampler package in Las Vegas. I have had it 4 years and so far have been able to use it twice for a total of 6 nights The caller said he hoped we enjoyed our stay. It is very unprofessional and a terrible look on them. They offer timeshare membership to over 400,000 members. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. HGV's expanded network will include 20 new markets and many drive-to destinations that Diamond offered to customers. Click here to get notifications about new complaints of Diamond Resorts. No they kept saying just a little more time. Through their incompetent IT mapping,they managed to process a booking for 2 nights at a Tenerife hotel (which happened to be fully booked anyway) , and sent the booking to a resort in Santa Fe New Mexico. Maintenance should also be lowered because the community of properties are a smaller selection. It is a scam! I spoke to my buddy tonight and he owns a Wyndham timeshare. Got SCAMMED! HowwillHiltonbuyingDiamondaffectownersofbothclubs. I was very patient with them and road it all the way out, most people would not do that, therefore it may not be for you. I hope you can provide me with some comments. And they are still trying to sell new membership when the sales staff clearly have no clue what is happening! we are 19 months out and I can't but can't book Virginia. We don't travel as much and our financial situation has changed. I have been approached by PEMEX to buy my 30K Diamond points. At the sale they told me that they would always communicate with me in Spanish and then tell me that they don't speak Spanish. For more results perform a general search for "diamond resorts". Refund of the stay and packages as this was an uncontrollable situation. Nothing good will come from it for those of us that own with paid off memberships. It took us a hour to check in simply because the girl working at the front desk had no clue what she was doing. Save 79% when you book your 5 Day/4 Night vacation at The Point in Poipu. It turns out we cant use any points except to low huge facilities if they are even available and we have to go to another sales pitch for 90 minutes! Recently was told that Diamond properties would be refurbished by Hilton. Desired outcome: They purposely left out the details that would have made us walk away. It's like adding gasoline to a fire. I have paid enough to this timeshare crap. 2023 Trustpilot, Inc. All rights reserved. You can see through the door! Warning: Your web browser is out of date. Now, I have NO intention of ever buying a timeshare, but is it worth that 90 minutes for a super-cheap break? While Diamond Resorts boasts luxury vacation spots in hundreds of international locations, the company insists that vacation-going and timeshare ownership should be for everyone. Las Vegas NV, National Cancellation & Transfer Contract scam no refunds Springfield Missouri, Diamond Resorts International 2 tier 2 instead of 1 tier 4 Diamond Resort Exchange rip-off Las Vegas Nevada, Heartland Transfer Signed contract to transfer my timeshare, took my $5,000.00, did nothing Crown pointe Indiana, Dan Rosas Diamond resorts Dan Rosas Telemarketing fraud for timeshares Dan rosas timeahare salesman offered money or vacations to attend timeshares sales presentation Nevada Las vegas, Double Diamond Resorts Stan Goldstein Unscrupulous Sales Practices, fraudulent sales pitching, pressure tactics Dallas Texas, Diamond resorts international Diamond resorts, D.R.I. They claim it is tied up in "legal," but legal has not responded to numerous e-mails and there are no numbers that can be called to talk to anyone. and if we did not our $400+ month maintenance fees would increase to $1,000 in January. He's at their Silver level and his maintenance fees are $2300. We have been going to Sunset Harbour for over 25 years and love it there but on a recent visit it was obvious that even the staff there regret any association with Diamond or Hilton. Hiding negative complaints is only a Band-Aid. I made a payment to TSR on or about June 19, 2022 for approximately $450 for an invoice I received. hollister jeans size guide uk. Marriott Vacations Worldwide bought independent Welk Resorts to add eight more high-touch resorts to its portfolio. By back the land, Im tired of paying taxes on a undeveloped area. Looking for more information? If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. I am interested, if those Diamond owners who did upgrade to Max, I wonder if Hilton got them to sign over their deeds in the Diamond properties? Let's band together you cannot operate as a company like this and defraud people. We are reaching out to them relentlessly, and getting no answer back. Many names are tossed around, such as RCI Resorts, Westgate, Wyndham, Timeshare Exit, or Redweek, but we will show you how the scams work exactly. So I decided rather than just giving our HGV property back for $0.00, I would try going through HGV resale. They claim it is tied up in "legal," but legal has not responded to numerous e-mails and there are no numbers that can be called to talk to anyone. I own a new years' week at Tahoe seasons resort and have owned it for approximately 20 years. Diamond Resorts/Hilton Grand Vacations is a scam. If anyone on this forum hears of a class action, count me in. 2-27-23 Desired outcome: I'll be reporting to BBB soon if it's not resolved. Need to find attorney to represent Diamond clients, Diamond got a billion dollars in the buy out, we are owners, where is our buy out. The main point was that i had to buy into Hilton Max. Nestled along an incredibly beautiful beach, Sandos Cancun Luxury Experience Resort is conveniently located in the Hotel Zone. At Diamond Resorts, we've thought of everything to help you unwind, reconnect and rejuvenate during your vacation. is luxury diamond resorts legit. On March 10 of this year, Apollo agreed to sell Diamond to HGV for $1.4 billion in a non-cash, all-stock transaction that will give Apollo 28 percent of HGV's stock and membership on its board of directors. Our current maintenance fees for the gold level our $6500. I'm 8 months out trying to book a vacation and I cant. Wondering if a report is missing? Diamond Resorts is known for its specialized points systems, which give customers access to an assortment of domestic and exotic locations. Anyone on here who speaks positively about them must work for them. Share your photos and videos with others to prove the truth of your words. All rights reserved. Its the most frustrating thing, We are starting to think that no one works at this company at all. However, there is a bunch of examples below that educate you on how to avoid it. Diamond Resorts - Customer service / check-in experience The companies provided no guidance on what happens to those pre-paid vacation packages after HGV completes the buyout of Diamond Resorts. Members Login to Your Club Below LUX VACATION RESORTS MEMBERS - LOGIN HERE Who's crazy enough to start this website? To this day, I have not been able to book a vacation. The accommodations at Palm Canyon Resort have deteriorated. we have the answer. I am disgusted by the service I received by leeanne. Be that as it may, it was Cloobeck who acquainted Diamond Resorts with its extraordinary focuses-based framework. Its a nightmare! Diamond Resorts has owed us a refund of $1708 for two years now. We did not become members. Diamond Resorts is a timeshare company headquartered in Las Vegas, Nevada, with regional offices in Orlando, Florida and Lancaster, United Kingdom. Nearby are Aquaworld, La Isla Shopping Mall, and Luxury Avenue. I would like to still sell the property. I'm thoroughly pissed off at HGVC. Upon requesting a manager, I got as far as one jerk who claimed to have nobody above him. During the sales pitch they show all the resorts that 'you can book'. Diamond Holidays Travel called me to let me know I won a cruise including 4 nights and 3 days in the Bahamas with hotel, but I have to send them a check for $77.00 for me and the second person plus port charges of $99.00 a person.I have four days to call them back. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Diamond Resorts. Basically give them bank details, and they'll take your money, regardless! They lie about who they are and they misrepresent their package. Sampler expires in July and the resorts located in driving distance (less than a dozen) are booked yet again. HGV offered no information on what will happen to Diamond's executives. My husband and I owned HGV for more than 10 years. Resort Community Locations NORTHEAST I have done this for 20 yrs. Since Hilton Grand Vacations purchase Diamond since have gotten worse. shifted massive amounts of DRI's internal corporate overhead expenses to the timeshare owners under the guise of legitimate common expenses of the Association," the complaint reads . Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! Check out these tips. I went to the Hotel in Orlando after several calls and they couldn't help me. Otherwise i will not have access to Hilton properties and some Diamond properties that do not meet Hilton standards will be closed. Sharon. This is a total rip off! Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. But after the sale is done if I try to book any of them they are not available. Offering impeccable service, you will feel pampered in the lap of luxury. I have been trying to call people and fill out forms to have people call me for more information. How can the owners unite and take the power back over from them and get the maintenance fee to where it needs to be? is luxury diamond resorts legit. cost to me has been about $5000 This will be complicated! Presentations will tell members that they have to buy in to use the Hilton properties and benefits and at huge prices. Relax and enjoy the many attractions in Mexico. Companies can ask for reviews via automatic invitations. It also, Here are the Top 7 Amazon scam calls. Diamond Resorts Part of Hilton Grand Vacations Is this your company? Its typical big business take over bs and its the equivalent of Elon musk coming to your home and showing you a video of how great Teslas are and encouraging you to test drive one then as soon as you do, confiscating the car you already own and paid for, and making you buy the Tesla or just sit in the driveway because they took out your engine. We also went to the presentation because nothing in the account said Hilton. HORRIBLE! It is based on a 100,000 dollar a year income. The maintenance fees are now 172 per month for 11 months and this will be the third year of no holidays. There should be a way to Sue this company. Thank you, Desired outcome: But it was Cloobeck who introduced Diamond Resorts to its unique points-based system. Then topped up with another 10,000 for extra points. They have never offered me any service or to cancel but they charged me for the first month. When the transition is complete, HGV's management team, headed by CEO Mark Wang, will run the combined company. LAS VEGAS, March 15, 2021 /PRNewswire/ -- Diamond Resorts , a global leader in the hospitality, vacation ownership and entertainment industries, announces another legal victory in Diamond v.. Please be aware of them before you. DIAMOND DOESN'T WANT YOU TO READ THIS. every time I call, which has been MANY! 10 Comments Matthew - Oct 01, 2020 Victim Location33029 Total money lost$535 Type of a scamTravel/Vacations They called us and mentioned that they are related with Hilton. Then I read somewhere that Hilton wont accept sales made through the timeshare companies and that sales had to go through Hilton resale department. Oh, and for good measure, they didn't even send out booking confirmations or invoices. Las Vegas Nevada, Diamond Resorts International Hilton Grand Vacations Never ending changes, costs going up, services going away, resorts are not kept up, upscale initially, worse than what I traded and way more expensive. owning time share properties is very stressful. I believe Hilton has screwed all of its current club members!!! All those promises are worthless at the end of the day. They tell me I must decide by December 6th but cannot reach a dang soul. Check Luxury Diamond Resort Reviews below. Diamond Resorts is a Scam Review of Grand Beach Reviewed February 18, 2020 Our stay was okay until we went through a sales pitch to become Diamond Resort members. Let us create a vacation that fits you perfectly, adjusting for financial limitations, time restraints, or extra participants. But it was better than paying to get rid of the money pit! Has anyone sold their Polo towers? I am a peoples person so I always take something away from the salesman approach and I respect the hustle. Aware this meant the only property I could My husband and I purchased a sampler package. It has been the most outrageous conduct I have ever seen. I called diamond and got my port fees back but I never got my points back. I need to get out of this contract. We were never told we were limited on when we could ask for the contact to be rescinded. lucent health claims address; olaplex stock predictions; champions league 2008 09; is luxury diamond resorts legit. I have no intention of joining HGV. I had my kids, they were hungry annoyed. The finance department at this company is so shady. We later found out that the financial information was not presented to us in a legal manner. Example the website indicates they have 130 resorts in Italy. Estimated amount consumers saved since 1997: $15,590,010,907. We were ripped off to purchase fraudulant upgrade Las Vegas Nv, Premiere vacation Diamond Resorts Premiere vacation Diamond resorts They are a total scam Coral Springs Florida, Travelers Unlimited Group- Andre clarke Travelers Unlimited Group Inc., Fun Marketing, LLC, Vacation With Ease, Tug Inc., and most recently Travelwise via Travelers Unlimited Group Inc., Fun Marketing, LLC, Vacation With Ease, Tug Inc., and most recently Travelwise via Sold a vacation package that didn't meet the sales agreement Travelers Unlimited Group Andre Clarke/Stephen Luter Las Vegas Nevada, Real Estate Fraud, Real Estate Scam Artist, Diamond Resorts International Capistrano, Ca. how to make symbols with keyboard; lighting clearance outlet; nfl combine bench press record by position. They tried to tell us that it was not a timeshare and we couldsell it, but now here we are trying to get out from under this and we are being told now that we cant.Save yourself the time and money. We signed up in 2021 and weee not able to get out after a month, their grace period to get out of the contract is 3 DAYS!!!! Give me my $900 back and stop stealing the little bit of disability I get monthly. Blue Diamond Resorts provides luxury getaways for travelers of all ages in popular destinations across Mexico and the Caribbean like Cuba, the Dominican Republic, and Jamaica, as well as the adventure-filled Costa Rica and island paradises of St. Lucia, Antigua, and Grenada. So if enough of us stand strong they'll have to deal will us to get rid of some of those proprieties in the portfolio. How will Hilton buying Diamond affect owners of both clubs? Two years ago, the tables were turned, when news reports surfaced that Apollo had submitted an offer to buy HGV. Overview 824 Reviews 17 Jobs 861 Salaries 95 Interviews 226 Benefits 28 Photos 227 Diversity + Add a Review Diamond Resorts Reviews Updated Feb 15, 2023 Find Reviews Clear All Full-time, Part-time English Filter Found 778 of over 824 reviews Sort Popular Popular COVID-19 Related This was this past year. We purchased a package with the Diamond Resorts Travel Services, in Va Beach, VA, for the purpose of using the points to travel in areas not having the Diamond Resorts timeshares since we reside in the west and have Diamond resorts is a scam. So in other words, Hilton acquired diamond to take all its resorts to feed to their members, while locking diamond owners out of them, and forcing all the diamond owners to buy their more expensive project. Points have to logically work their way back to a fractional ownership. See if the website is legit with our validator: Here are the best ways to spot a scam this year. she was unable to use it due to her age. Many of our features might not work. As an extremely disappointed owner in the resorts, I attempted to simply return to them free and clear the contract, fully paid off, I had with them. Single Women Traveling with Friends or Family I've been disappointed with Diamond Resorts since I purchased the timeshare but now it's worst than ever. Concerned for the staff and guests, we left the next day back home. I got a call from a Diamond person asking me to buy more points so I could opt into HGV max as a premier plus member. We have been trying to book a vacation in Hawaii and it's always fully booked. Wanted to cancel existinfg reservation and make a new one for 1 additional night. Whopping changes are ahead for members of both clubs, but none will surface until after the deal is closed, and approved by regulators, this summer. When you learn the answers they change the questions and we are always in limbo. Travel with Luxury's Finest for an inexpensive vacation that is as luxurious as if paying full price. While we have repeatedly asked to be released from our ownership, and have made our displeasure known, we continually receive emails promoting "specials". We are also DRI silver status members for over 10 yrs. andrew keegan obituary 2020; rotary engine vs piston engine efficiency; shelby county today center tx warrants; how many murders in jamaica this year; DO NOT STAY HERE! The so called plus for option 3 was, if we called into a special diamond department during a specified window of time and booked 20K of our 30K points at a non-diamond resort, then diamond would apply a credit of $6500 towards our maintenance fees. Save 68% when you book your 4 Day/3 Night vacation to Grand Beach Phase II in Orlando. But I do recall her saying we would still have access too all of our DRI resorts, as we have in the past. All customer reviews are handled by the BBB where the company is Headquartered or a central customer review processing location. If they rebrand a Diamond property it becomes a Hilton therefore no longer being available to us. You may receive a call offering a free stay at a big brand hotel. I tried booking several times on their website and through their customer service phone number. Once again they use scare tactics and carefully worded phrases in their attempts to have you pay again for access that we already purchased. My desired outcome would be to cancel my contract and get refunded for what i have payed. Get wrong info when you do get someone. not getting points back from cancelled cruise due to covid, get back my 17000 points with 2 years to use it at minimum or book on a alaska cruise for next year. Read More. Diamond Resorts International high pressure sales, low quality resorts LAS VEGAS NEVADA Diamond Resorts Timeshares: Timeshare: timeshare billing of maintenance fees: Timeshare rentals: Timeshare ripoffs: Timeshare Sales: Diamond Resorts International LAS VEGAS, NEVADA Author: Los Angeles Submit a complaint and get your issue resolved. My husband and I believe that Diamond Resorts International has misrepresented their goods and services in the sales presentation to us. Food and drinks are included in the vacation package price for these destinations offered. Las Vegas Nevada I think I am paying for Disney Vacation $450 per year. But. I was told that they can make accommodations and what not. Their homepage is not very professional and we now doubt if its legit. By my math that's around $2700 per night and the shares are worth at best around $4000 to sell. We were told no problem to book in Myrtle Beach- they don't even have a Mrytle Beach OPTION! The long-term success of the acquisition, analysts told us, will depend on HGV's plan to integrate Diamond's mid-level resorts into HGV's high-level resort portfolio while upgrading the overall customer experience of Diamond owners into HGV's culture. Diseo y fabricacin de reactores y equipo cientfico y de laboratorio For example, you may want to describe a team member's experience, what makes a product special, or a unique service that you offer. At the update I was told that I only had 3 choices with the merger. Im constantly getting transferred and put on hold. He is also a timeshare owner and member of RedWeek.com. They must have purchased our info from Hilton. We were showed a website to book on at our contract signing and NOW we are told we CAN NOT use the site and must book through a phone call where we are told all booked. Desired outcome: I get the run around and transferred from department to department has been escalated to supervisors but I am still OUT 17000 points I want them back or a equivalent cruise very frustrated that I cannot get answers supervisor assured me he would look into it and call me back still waiting, Desired outcome: Basically the timeshare although we were always told its not a timeshare because you own a part of it! Due to covid, all the alaskan cruises were shut down. In some cases, you won't get a refund if a hurricane strikes during your stay . Timeshare fraud is very prevalent these days as the Coronavirus pandemic has annihilated most of the travel opportunities. Save 75% when you book your 4 Day/ 3 Night vacation at Lake Tahoe Vacation Resort. If you own more points you own more weeks in theory. This is a con and a scam. This is the best way to manage and repair your business reputation. They do use other sales offices, you just cant do it. For example, you may want to describe a team member's experience, what makes a product special, or a unique service that you offer. We are Diamond Gold, Hilton told us last week at the Las Vegas Polo Towers that only 10% of Diamond owners have not upgraded to Max, (I bet not) they offered us $14,900 to upgrade, $1,600 down and $300 a month for 10 years.) Corporate Advocacy Program: How to repair your business reputation. We are continually told we cannot terminate our membership as the contract we signed is clear. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Beware of this company. We walked out of "update" today and so did others. See how the scam works here. Though many properties offer some sort of " hurricane guarantee ," you'll want to know what that policy is actually guaranteeing. Legitimate companies that buy timeshares do exist, but so does timeshare fraud. I would advise everyone to seek counsel and start a lawsuit. Write a description for this list item and include information that will interest site visitors. Once we pay off the loan can we sell it back. NOT WiTH HILTON! i do not fit into that creteria either. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. At the same time, here is how to detect malicious websites that replicate legitimate timeshare ones. I did all the reservations because I knew what I could and could not afford. One of my "benefits" from having my chase sapphire reserve is getting access to the Luxury resorts and hotels collection. I have called them I have emailed them I have sent them letters and I have asked them to please stop stealing from us and they wont. We appreciate your continuing updates to keep us informed. Just call and find out what. They companies unwilling to buy back their timeshares, maintenance charges and resort availalbility, wish to terminate, no clause in contract. 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