Amazing resort, unparalleled service, and some tips before you head out. Somehow we skipped the 2-3 hour wait, and that saved our last night on vacation. The staff at ERC are nothing short of amazing. Which languages are spoken by the staff at Excellence Riviera Cancun? You are surrounded by breath taking views, lush gardens, amazing architecture. Normally, the evening entertainment is not our cup of tea, but after a few drinks, we can get on board. Juarez, Km 324 - 342, Mza. Excellence Riviera Cancun 24,095 reviews #1 of 10 all-inclusives in Puerto Morelos Review Save Share Carretera Federal 307 Chetumal-Puerto Juarez Mz 7, Lote 1, 11, Puerto Morelos 77580 Mexico 1 (888) 307-2623 Visit hotel website Check In / / Check Out / / Guests Hotel direct offer! Please see our partners for more details. Excellence Riviera Cancun - Adults Only All Inclusive - hotwire.com When choosing an all-inclusive resort I think the food is the most important element we look at. The staff speaks multiple languages, including English and Spanish. This website uses cookies to improve your experience while you navigate through the website. Only two of the pools are heated and these are only heated in the Winter. Tapas is one of our favourite types of cuisine, so Flavour market had a lot to live up to. Peek behind the bedroom curtains and it's pretty unsettling. Excellence Riviera Cancun - Tripadvisor So what keeps us coming back? By clicking Accept, you consent to the use of ALL the cookies. So, there will be no queueing for restaurants and bookings are relatively easy to get and the resort. 24 km from Cancun airport Located directly on the beach Golf course nearby Address C/Federal 307, Manzana 7, Lote 1-SM 11 Quintana Roo Mexico 77580 Hotel Description Bespoke service and stunning Mexican design await at Excellence Riviera Cancun, an All Inclusive escape that inspires guests to return time and time again. It has been a pleasure hosting you as our guest and hearing from you that you will definitely be back soon. Yes, dry cleaning and laundry service are offered to guests. Our room was cleaned in the morning around 10.30 am each day and there was a further turndown service and quick room spruce up in the evenings. Book your next, safe vacation: Excellence Riviera Cancun - Adults Only - All Inclusive. You can also put your name in to return later and get a drink or enjoy the live entertainment. 18 km From Cancun International Airport. The Indian food is actually legitimately good and quite authentic. The service, the food, and the atmosphere around the resort were top quality. Again this course is on the premium side and can cost up to $300 for around. The resort does its best to be environmentally friendly and tries not to offer plastic products, so make sure to bring a reusable straw if you like to use one. The Excellence Riviera Cancun is a strong offering. Mugging, assault, and drug trafficking are among the most prevalent crimes, with rates of more than 59.85%. The only downsides were those completely out of the Excellences control: seaweed and the commute back to the airport. Because the staff are so inviting, the crowd that comes here were just as friendly. Usually there are more floats out of the water than in the water. A szllshelyen (Excellence Riviera Cancun All Inclusive - Adults Only) . There were no empty drinks left sitting by the pool for too long. The cuisine has so much variety, the drinks are made to the standard you expect. We had the very best time at this resort. I would recommend you go there, much better value. Customer service can not be matched or outdone. However, I don't know what connections they have, but 10 minutes later we were talking to an airline agent. Throughout the day there was a slate of events on from table tennis tournaments to cooking classes there are an array of things to keep you occupied throughout the day. All the house wine is the same at every bar and restaurant and it's really bad. If you want to grab yourself a deal there are daily offers that are available. It is not necessary. Dear guest,First and foremost, we would like to thank you for your recent stay at Excellence Riviera Cancun and for taking the time to share your opinion with other travelers.Thank you for adding very generous remarks of the positive sides of your vacation with us and mentioning the services that made your stay more comfortable. We are very pleased to know that our staff was able to make your stay a relaxing and memorable experience due to the excellent service provided and they are the reason why you will keep on coming back. Cancun Tourism Cancun Hotels Cancun Bed and Breakfast Cancun Vacation Rentals Cancun Vacation Packages Flights to Cancun Cancun Restaurants With the Excellence club, you definitely do get a little more privacy. We visited the Excellence Riviera Cancun Resort for 9 nights and spent time providing a full tour and review, including room tours of the Junior Suite, 2 Story Rooftop Terrace Suite and exclusive. Before you go, Id recommend downloading the Excellence app. They were lower than usual, especially the lazy river around the spa. However, they will revise why during your stay we did not seem to achieve our goal to offer good quality in every meal and drinks and they will work on it in order to make any improvement needed to guarantee our guests the highest quality. The Excellence Collection will be providing COVID-19 antigen or PCR tests to guests with a return flight to a country that requires proof of a negative result. Gonzalo literally made every activity fun. The resort was apparently full, but it really didn't feel like it. Prices are calculated as of 20/02/2023 based on a check-in date of 05/03/2023. My wife and I will be staying at the Excellence Riviera Cancun for 5 nights, and I'd like to play golf for a couple of those days. The staff here at the Excellence Riviera Cancun put great effort into keeping the guests entertained with some genuinely interesting activities. The Hibachi can be difficult to get reservations (the only restaurant that takes them) but worth it.Excellence Service. Excellence Riviera Cancun - Oyster.com What are some of the property amenities at Excellence Riviera Cancun? We promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel. Room rates include meals and beverages at onsite restaurants and bars. If you stay in an Excellence Club room the bottles in your room are upgraded to premium spirits. This is one of the Excellence chain of resorts, older locations and it was a little noticeable throughout the resort. I thought that would annoy me, but it was not an issue at all. Either on the beach or poolside, the waiters will frequently check on you and offer you drinks and lunchsometimes, theyll bring another round without you even needing to ask! They are large beautiful rooms with great amenities. To avoid international calling on our phones we contacted the front desk to ask if can use the room phone. This is a lovely little beach town that doesnt have the nightclubs and throngs of tourists that you will find in the main Cancun area. The check-in process is really a spectacular sight to be seen. Modern comfort and calming designs are incorporated into every one of our Riviera Maya suites by Mexico's coast. The service at the Excellence Riviera Cancun was particularly good, any issues or requests were dealt with almost immediately and you would receive a follow up phone call to confirm your request had been dealt with. Fun and tasty. Love the size of this resort besides everything else.. Excellence Riviera Cancun: Top Notch. Dear guest,First of all, we would like to thank you for your recent stay at Excellence Riviera Cancun and for taking the time to share this review with other travelers.We are very delighted to read that we were able to exceed your expectations in all areas we pay attention to, and above all our attentive staff who made your stay more comfortable. They are friendly and helpful at all times. However, if you are expecting a delicious meal served by a friendly staff, then you will enjoy every restaurant.. Our favorites are Basmati, The Grill, and Chez Isabelle. Flavors & Spirits | Excellence Riviera Cancun The resort and rooms are beautiful. Our first stay in 2019, Playa Mujeres was 5-stars all they way. 4th visit, felt very safe - Review of Excellence Riviera Cancun, Puerto Dear guest, First of all, we would like to thank you for your recent stay at Excellence Riviera Cancun and for taking the time to share this review with other travelers. The staff at the Excellence Riviera Cancun do everything they can to keep you entertained throughout your stay. We didnt see any rubbish anywhere in the resort and on the occasion when a drink was spilled the staff was on hand to clean it up immediately. We estimate they took away about 25% of the pool chairs and restaurant seats. EXCELLENCE RIVIERA CANCUN - Updated 2023 Prices (Riviera Maya, Mexico) One other thing to note on departure is that although checkout is at noon, the Excellence encourages you to use the pools, bars and restaurants while you wait for your shuttle. Entertainment & Activities There is entertainment all day and night at Excellence Riviera Cancun. Other amenities offered include a business center, laundry services, and airport transfers. The Excellence Riviera Cancun Hotel in Riviera Maya is a splendid tropical oasis for adults-only set directly on the white-sand beach of Puerto Morelos. Accommodation Details | Air Canada Vacations COVID Safety: We are vaccinated, so felt safe traveling. When you actually compare it to its sister hotels in Playa Mujeres you can actually look at this Excellence resort as being competitively priced. The food on offer is basically an amalgamation of all of the other restaurants on the resort plus all of the typical buffet options such as an omelet and burger station. We have been to various Excellence resorts multiple times before, including this one, and they are always amazing. Although it was a little murky in parts. Excellence Riviera Cancun - Adults Only All Inclusive 9.4/10 Exceptional See all 1,000 reviews Popular amenities On private beach Pool Free WiFi Breakfast included Parking included All inclusive Carr. The Excellence Riviera Cancun's offers 19,695 square feet of meeting and event space, including a grand ballroom and outdoor venues. We definitely appreciate your understanding with regard to our staff members do all their best in order to remove the seaweed on a daily basis, however, it has taken us by surprise how much we have had this year. Excellence Playa Mujeres A Comprehensive Review 2023, Our Best All-Inclusive Resorts In Puerto Vallarta for Food, Our Best All-Inclusive Resorts in Los Cabos for Food. Question: Is It Safe To Travel To Excellence Playa Mujeres From what we have read from the reviews, Excellence has really stepped up its game in creating a clean and safe environment in these uncertain times. The day usually starts at 8:30 A.M. with yoga and ends between 10 P.M. and midnight with a band or a dance party. Dear guest,First of all, we would like to thank you for choosing Excellence Riviera Cancun as your vacation destination and for taking the time to share your feedback with the TripAdvisor readers.We are glad to read that our staff made sure that everything was absolutely taken care of and every request was delivered going out of their way. The Excellence club has a range of benefits that are included in your package. We noticed this wouldnt be the case with all the resorts nearby, as many had large piles of dry seaweed along the shore covered in sand gnats (this didnt happen at the Excellence). It has been a pleasure having you with us and we look forward to seeing you back soon. The entire staff at the resort wore masks the entire time. 7, Lt. 1, SM 11, Puerto Morelos, QROO, 77580 View in a map Explore the area The food was where the disappointment came. There is a second floor with a private deck and plunge pool. "Airport Departure: As previously stated, US travelers need a COVID test to return home. Check-in: They have added plexiglass at the counter (and everywhere else) for obvious reasons. Can't complain about eating next to the ocean with chips and guac. Again, this service differentiated the Excellence and made the experience incredible. Dear guest, First of all, we would like to thank you for your recent stay at Excellence Riviera Cancun and for taking the time to share your feedback with other travelers. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We really enjoyed the butter chicken and the onion bhajis. We were able to get a covid test at the resort to return to the US. On the other hand, we are disappointed to read that the mattress and pillows were not comfortable to rest properly, but please, rest assured that your concern has been addressed to the appropriate department to take it into consideration. I read hundreds of reviews on Google before selecting this hotel. We went to the concierge and they printed out results for us, which they already had tied to our room. Although lobster is in the name of the restaurant we found that the lobster offering of the Lobster risotto and the grilled lobster was a little overcooked for our liking. Im currently at ERC (July again) and the vibe is completely different. As you pull up to the hotel a bellhop will be on hand to take your bags. The other pools were pretty much the same temperature as the air around us. I never waited more than a moment for one of them to serve me. Which room amenities are available at Excellence Riviera Cancun? The staff here were very good and the service was seamless, but the food definitely was a letdown. You can go elsewhere and pay double or triple and not receive the care that we did at Excellence. This category only includes cookies that ensures basic functionalities and security features of the website. We promise to congratulate the staff, especially those you named on your behalf for their contribution to your wonderful experience whilst in our property. Located in the Riviera Maya region of Cancun. In addition to everything included in the Excellence Wedding Package, this upgraded wedding package option also includes items so that you can keep the celebration going during your Riviera Maya destination wedding, like a cocktail hour and private reception. The real differentiator is the staff. With a wide selection of choices and open for breakfast, lunch, and dinner you really cant go wrong with this choice. Its the perfect spot for a romantic dinner. We didnt really see anyone swimming in the ocean when we visited as it really was too choppy for a dip. Although as an Excellence club member you are more than welcome to use the communal pool areas and partake in the activities it might not warrant the extra cost if you arent using some of the amenities. We look forward to welcoming you back in a heartbeat. Prepare by getting your name on the books and grabbing a drink, or two. - See 24,102 traveler reviews, 26,126 candid photos, and great deals for Excellence Riviera Cancun at Tripadvisor. Lock in the lowest price from these sites. The rooms have a more traditional design than some of the Excellences newer offerings and as a whole, it lacks as much of a luxury feel when compared to the Finest Playa Mujeres or the Beloved. Cancun is a safe town to visit - locals are friendly and crime . Yes, it conveniently offers a business center, meeting rooms, and a banquet room. Basmati (Indian), also well done. Without the option of the ocean, your choices for relief from the sun may be limited.Tips:Bring straws, inflatable rafts (Five below has great ones!) Every day, fresh fruit in our room, small snacks at night. Too many photo ops to mention!The meh.Food. So impressed by everything about it! Dear guest, First and foremost, we would like to thank you for choosing Excellence Riviera Cancun as host of your holiday destination once again and for taking the time to share this review with the TripAdvisor community. We actually never ran out of anything. However, this time the staff helped us out with their amazing dedication more than usual and thought thanking them with a review was necessary.
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