We spoke about [topic] back in [month]. How are they managing that really stressful issue with their car/their landlady/their landladys cat that hates them? Heres what the research says about some of the most popular ones. WebInstead of saying I just wanted to follow up, you can say can we schedule a follow-up on. This alternative works well when we want to set up a meeting to discuss matters. Has there been any progress on works well if you want to follow up and ask for direct work updates. Follow it up with an inquiry about how theyre coping with life in general, or just let them respond on their own terms. How to quit: Changing but to and helps you look for two positive outcomes, rather than looking for reasons you cant reach a goal or complete a task. Would you like a demo? Then we could meet for a 15-minute video walk-through so you can see if [software] is the best solution for you. I wondered if [software] is still on your radar. Next time you reach out to your contacts, be sure to steer clear from using just checking in.. Nothing induces a world-weary sigh from working professionals like a just checking in email. Is there a single silver-lead bullet that affects the bottom line when it comes to B2B leads? An email or call following up on any of these situations should presumably be focused on that missed commitment it's not just a generic check-in. Here's why! For example, Tom offers no additional reasons for why the report is worth reading (e.g., I really think the winter forecasts would be of interest to you finance team.) nor does he suggest next steps to encourage Anna to take action (e.g., Happy to talk you through it. Generally, there are two other variations you can use: Removing just allows you to sound formal and respectful. Differences & When to Use Them, "I know it must have been a busy week for you and we didn't hear back from you. Whenever you happen to think of someone you havent spoken to in a while, you can reach out quickly via text or DM to let them know. I could set you up with a free trial account. Our expert guidance can make your life a little easier during this time. (Helpful Examples), Follow Up On or Follow Up With? for your reference. Its also worth reasserting your hopes that the project turns out to be a success and reminding them that youre available if they need any help. You dont have to be someones best friend or family member to check in on them if you know theyre struggling. Updates On Product/Services. 1 Ask Drop the checking in wind-up and ask for an update politely and directly. After a meeting or discovery session Suppose its been over a week since you had a call or face-to-face meeting with 2. Sometimes the best way to say just checking in is to just come out and say it. Twitter. Keep reading to find out. This is always a wonderful way to check in, Anwar says. It also gives them space to talk about good things as well as bad. Pinterest. RingCentrals integrations with other tools also open up new powerful ways of working more efficiently as a team. I wanted to see how everything is going. If you feel like your friend or family member might be in some emotional distress, and the two of you are fairly close, you can let them know youre concerned with this type of message. A sense of urgency might make it likely to close that deal by making your prospects believe that they need to rush into decision making. Hope all is well. Instead, it sounds like you are beating around the bush or trying to apple-polish. We'll help you get your affairs in order and make sure nothing is left out. Usage of any form or other service on our website is i just called. Well, one of the biggest culprits that get conversations stuck in the mud is probably the just checking in emaila phrase so overused that it can make your contacts reluctant to even read your messages, let alone respond to them. I need an answer, already! It may also be easier for the person youre asking to think about their emotions first and articulate what theyre feeling, rather than diving into whats behind them. If you pray for your friends well-being, you might let them know theyre in your thoughts and prayers. If you pray for your friends well-being, you might let them know theyre in your. It happens. I wanted to remind you about the trial period that ends by the weekend. 100+ cold outreach email templates for every industry. Read it and include a reference to it in the message you send to them. How to say just checking in professionally Option #1: Stick to work-related questions Option #2: Use open-ended statements Option #3: Offer support Option #4: Schedule a meeting How to write a checking-in email for a business contact The wrong way to write a checking-in email The right way to check in with someone over email Sometimes this just means they arent interested in what you have to offer but dont want to come across as overly abrupt or dismissive. Likewise, a text image can be a more convenient way to check-in with other people on your team. You offered to put together a list of project ideas for further brainstorming. This will help you build a relationship as a trusted advisor with them. WebInstead of saying I just wanted to follow up, you can say can we schedule a follow-up on. This alternative works well when we want to set up a meeting to discuss matters. Of course, this doesn't mean that you should stop following up with prospects just that you put slightly more effort into it. Even as a professional acquaintance, there may be something you can do to help. If its been a while since youve seen your friend or family member, you can let them know you miss talking to them and just wanted to say hello. As a general rule, you want your messages to create a sense of urgency or excitement on part of the recipient. A daily dose of irreverent and informative takes on business & tech news, Turn marketing strategies into step-by-step processes designed for success, Explore what it takes to be a creative business owner or side-hustler, Listen to the world's most downloaded B2B sales podcast, Get productivity tips and business hacks to design your dream career, Free ebooks, tools, and templates to help you grow, Learn the latest business trends from leading experts with HubSpot Academy, All of HubSpot's marketing, sales CRM, customer service, CMS, and operations software on one platform. Example: I recently had a chance to speak with [mutual contact] and they shared some positive observations on X prospect over the past quarter.. Whether it's in your sales email subject line or the email body, "Just checking in" as a follow-up email strategy is overused. Are you still interested in [topic]? In general, we can start an email with this when we want to know whether someone has anything more to report. Ive attached some additional information that I think youll find helpful. Id love to discuss your progress so far.Thank you,Mrs. An initial call or meeting will often focus on the technical and practical aspects of doing business with you, but might not give you enough time to paint an exciting picture of the road to success. Its been busy. We believe reflecting on our mortality can help us lead more meaningful lives. Have you had a moment to jot those ideas down? This could be a case study, a testimonial video, a breakdown of pricing options, a list of product integrationsanything that can help crush the doubts or objections they may still have. i am calling. Although this is a perfectly good reason to check in via email, there are ways to avoid the just checking in language we all dread. I was just thinking of you and wanted to say hi. List Of 30- Alternative Follow-up Strategies To "Just Checking In" Personal Check-ins. Congratulate a potential decision-maker on a promotion. A message like this one doesnt put any stress on the recipient to. If your friend is more likely to respond to feelings-based questions ones they can answer with I feel XYZ, rather than recounting events, like I did XYZ and then ABC this may be a good way to go, Anwar says. hbspt.cta._relativeUrls=true;hbspt.cta.load(53, 'dad1fbc0-d801-4918-90c6-a163306bde24', {"useNewLoader":"true","region":"na1"}); Get expert sales tips straight to your inbox, and become a better seller. Hows Friday at 3?). Asking for a status update is a good way to make sure things stay on track. Use the request for a status update as a call-to-action, and make it time-sensitive so youre more likely to get a response. ', "Hi, you might find this video interesting. One important tool you can use to connect is social media. In these situations, its often the case that the prospect is struggling to reach a decision with the information theyve got. Warren. Reference a relevant blog post. Checking in is a term that has been taken over by social media platforms like Facebook and Instagram. Ask whether newly created positions relevant to your product reflect new company initiatives strategic shifts indicate changing needs. Romero, Dear Melissa,Im just checking in to see if I can help. This link will open in a new window. How are things coming is a good way to ask how something is getting completed. Like RingCentral. Just Checking In Alternatives Send actionable advice. your text, so your work is extra polished wherever you write. Whats the problem with just checking in emails? Michaels. Use these 4 alternatives to just checking in emails: Theres no perfect alternative to this email but there are a few follow-up sales emails you can rely on to get back on your prospects radar. Updates On Product/Services. Your friend or family member whos going through a hard time will appreciate that kind of reminder. An open-ended question like this can give up a lot of detail if people are willing to share their experiences. Do you need any support from me on asks for an update while also being supportive and friendly. This link will open in a new window. Lastly, this phrase can work really well in follow-up emails like so: To Jackson,How is the project coming along? Thank you. Dont leave them guessing and dont shift the responsibility onto them to propose the next steps. This makes it easy for you to speak your mind, share proposals and updates. For example, call monitoring lets supervisors listen in on live agent-customer calls, and it gives them the ability to whisper directly to the agent with on-the-fly suggestions as well as the option of taking over the call completely when it makes good tactical sense. WebThe rule of thumb for just checking in emails is essentially this: If you have a good reason to reach out or new value to provide, reach out. . This means you have to make the message hyper-relevant to the specific person youre contacting, drawing on their specific needs, interests, and previous interactions with your company. And offer to follow up over a phone or video call if they're interested. This link will open in a new window. Your friend might have lost someone close to them, or they might be stuck at home sick. Describe a potential opportunity. The road may be clearer for you to make a sale. Example: I havent heard back from you, so Im going to assume youve gone in a different direction or your priorities have changed. Writing, grammar, and communication tips for your inbox. Why would you reinforce that impression by wasting their time even more? Give them clear-cut options so its easy for them to answer. Simply put, checking in means when you want to update your friends on your whereabouts or activity. If you know your co-worker, manager, or client has lost someone or is going through a rough patch, you can send a polite check-in message. So lets take a look at some better alternatives to the just checking in email. WebSometimes the best way to say just checking in is to just come out and say it. Would next Thursday suit you?. Offering to do so is a great way to reach out and check-in with a professional tone. It never hurts to mention the connections you and your contact have in common as long as theyre relevant to the ongoing conversation. Check how things are going as their contract with a competitor is winding down. Hence, we can use it to simply ask for status updates, and its most effective if youre a boss who wants to learn more about the current projects undertaken by your staff. If the prospect has gone completely silent, send a breakup email to close the loop. Sometimes the how are you doing? question just leaves us with fine, like its the end of the story, Heidi McBain LMFT, a family therapist, tells Bustle. The truth is that sales reps resort to using just checking in because its quick and easy. .) all spark the same visceral response. I havent seen any updates from through, and I havent heard from you about it yet.Just checking in for some updates,Mr. Thought you would like to visit. You can check in on a friend or family member and let them know youre there for them when theyre ready with this message. Heres a quick comparison of using an email-focused approach vs more flexible methods of communication: For example, some clients may welcome the occasional phone call as a much-needed break from the monotony of responding to emails all day. In this post, well explore some better alternatives to this inbox clichin fact, you might want to stay out of your contacts inboxes altogether. Use the request for a status update as a call-to-action, and make it time-sensitive so youre more likely to get a response. To Mrs. Fredrickson,How is it all coming along? i just called. Are you still looking for solutions to convert [company] website visitors to subscribers? ", "Hi, Did you know that we are mentioned by [media source] as one of the best companies to work with? Free and premium plans, Operations software. Example: Hi [prospect name]. Whatever the reason for their stalling, you can help by reaching out with some extra information that theyll find useful or reassuring. Heres a brief recap of what we discussed on our call last Tuesday: [List main points and suggestions]. Updates are important in business settings, especially if you have a managerial position. Its obvious to the reader that youre checking in just by virtue of the fact youve reached out to them at all: I was wondering if youd had a chance to review the report I sent last week? I found your contact while searching for experts and would like to ask you for a quote on the matter if youre willing.. You have been successfully subscribed to the Grammarly blog. Im keen to hear about your progress.Thank you for your time,Sarah, To Mr. Dinners,Can we schedule a follow-up whenever youre next free? They might not want to talk about whats going on or how theyre feeling, but they could come up with some ideas for you to help. of an actual attorney. (All good things!) ", "Hi, I found this [book/podcast] interesting. Have a look. Referencing a specific challenge that you've talked about with someone lets the person know you have been thinking of them and are genuinely interested in hearing an update, Anwar says. Example: Hey, [contact name]. For more examples like this, check out these alternatives to touch base emails. go check. Create a free website to honor a loved one who has passed away. I scheduled a meeting invite and haven't received any response from you. WebThe rule of thumb for just checking in emails is essentially this: If you have a good reason to reach out or new value to provide, reach out. Facebook. The heres more information email Prospects sometimes require a bit more information before making a buying decision. Wouldnt it be nice if there was a one-size-fits-all alternative to just checking in? Unfortunately, variations on that phrase (like Im following up on . Respond on social media. Subscribe to the Sales Blog below. i just wanted to check. I wanted you to know Im thinking of you. But one email stands out among all the other ones in your inbox because it felt personal. Follow-up emails provide a great opportunity to get a little more personal with your prospects. Of course, every rule has an exception. 2. This website uses cookies to improve your experience. Follow-up emails provide a great opportunity to get a little more personal with your prospects. What to say instead: Its better to use inclusive or motivating language that champions an individual employee or team, Liou suggests. Example: You are cordially invited to join our companys latest educational event next month, please RSVP if youre interested.. ", "A new feature, Add CTA to Email has been launched on our tool. In a polite or formal email, its often a good idea to let the person know the purpose of the message right away. Remember to be subtle though. Horace, How is it coming along works well in a follow-up email as another way of saying I just wanted to follow up.. ", "Hi, great job on the article you posted on Medium. They may thank you for your concern, or ask why theyve been in your thoughts then, you can launch full throttle into the convo you want to have. What to say instead: Its better to use inclusive or motivating language that champions an individual employee or team, Liou suggests. If you havent spoken to the person in a while, its a kind gesture to offer to talk with them on the phone or just via email. If it was an article that made you think of checking in with that person, this message could be a good choice. So it's time you know it has gone cold and send out one last email announcing your breakup with the prospect. Furthermore, this subject line doesn't mention the value you can create directly. Example: Im currently writing an article about X industry and the projection of Y in the next year. Find out with our free checklist. Id be happy to talk you through them and answer any questions you have on a call. Webbe checking. I just wanted to share my condolences and check in on you. Loss is hard. Example: We see your business is trying to improve on X, we believe you could benefit from enacting Y for Z outcome.. I have an awesome lasagna.. Dont apologize for doing your job, apologize when it is merited. Heres how to check up on them in a chill, casual way. Therefore, we can use this to ask for an update, but its also a good way for us to offer our support should the other person need it. I just wanted to follow up allows you to send a follow-up email politely. Whether youre networking or pursuing a sale, when you want to stay on your contacts radar, begin with one of these approaches. They (rightly) suspect that whoever wrote it wants something from them, but is hesitant about getting to the point. Now you can make it easier for your clients to respond to you., "We're looking for more feedback on this layout we tried on our website. Instead, you can get more creative and establish a personal connection that will make your prospects feel valued. Checking in is a term that has been taken over by social media platforms like Facebook and Instagram. Finally, make your request for an update time-sensitive. Sometimes, all it takes is a few words, letting the person know theyre in your thoughts, to brighten that persons day. i just wanted to check. I re-shared it and wanted to convey my interest in person. When an email just wont cut it Keeping in touch with your contacts doesnt have to be an email-only affair, of 3. Example: Read our client success story with X and see how their profit grew Y% in a matter of weeks with our service.. I know youre having a hard time, and Im here if you want to talk. Thank you for your interest in RingCentral. We cannot give you customized advice on your situation or needs, which would require the service It can also be helpful to ask the other person to tell you their story, McBain says. Editor's note: This post was originally published in March 2019 and has been updated for comprehensiveness. ", "Hi, I recently came across an event happening at [location]. Learn more about us here. I feel like we havent communicated for a while.Kind regards,Evangeline Button, Hello Bruce,Whats going on with the status report? Checking in on someone you care aboutwhether theyre an acquaintance or someone youve been close with for yearsis a kind gesture that goes a long way. Do you mind if I go ahead and close your case? That could speed up the process and give you valuable insights into the progress itself. Thats the email marketing philosophy we embrace at ABC Consultants, too. Are you available Thursday at 10:30 a.m.?, Id love to meet for coffee this week to talk about potentially working together. Describe a potential opportunity. Just hearing or reading those words could be enough for the recipient to start feeling a little bit better, if only for a moment. A quiz plugin like [your app] could be the answer to the conversion problem you mentioned. Sharing your own story can be a very good way to focus on feelings, and the person youre talking to can follow your lead. A check-in is an indirect request for our time or attention, and we find ourselves wishing the sender had gotten straight to the point (not unlike the classic I hope youre doing well email). Reference a relevant blog post. If general questions might get a vague response, pinpointing various events or situations may encourage them to give you a heap of detail. (All good things!) Reach out to a decision-maker after a blocker leaves the company. If you know what the persons been working on lately, you can check in by asking about that specific thing. It usually means that we dont expect any updates in the email reply, but we want to meet with them in person before we make any final decisions about whats going on. What to say instead: Its better to use inclusive or motivating language that champions an individual employee or team, Liou suggests. I notice you have been quite busy with the issues lately, and Im here to offer my services.Best wishes,John & Johnson Co. (No matter what context its used in, itll always kind of sound like your boss is chasing down a report 20 minutes before the deadline.) Dont pressure them to respond, but just give them the information that youd like to know how theyre doing. OConnor, Dear Jerry,I just wanted to follow up in case you missed my last email. Even when youre ultimately trying to get something, it can be helpful to give something useful as a lead-in. Example: Your business has more room to grow if you explore X opportunities. I know that [relevant topic] was something you wanted to learn more about on last weeks call. Describe a potential opportunity. Prospects will often ask for more time before they can make a decision or continue discussions with you. Doesnt mean its great though. If your goal is to impress your potential decision-maker, aka prospects, make them have a good time reading your email and want them to respond to you. Ultimately, you have to be thoughtful and creative about how you reach out if you want to maximize your responses. I have plenty of skills that could be useful in this situation.Kind regards,George Sorrow, To Henrietta,Do you need any support from me on the project? This achievement will help your business reach new heights and innovate more in your mission to X.. Share a relevant industry article. Recommend an event. In fact, these are probably the three best non-email alternatives to staying connected with your contacts: And if you can think of scenarios where any of these alternatives wouldve come in handy, then you should probably have a communication tool that gives you all three options. Its likely you and your contacts and sales leads have some common interests. Case studies are ideal for this job: they help sell the dream and serve as proof that working with you is worth it.
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