The car has multiple paint chips on the hood and all the side panels including all four doors with less than 3500 miles on the odometer. After a lot of to and fro, Mazda told us they would I had a 2017 Mazda CX5 and had all the problems with the paint that I am reading. During the first maintenance visit, we picked up the Mazda touch-up paint kit and opted to give it a try to see how well it could hide scratches in the special Soul Red Crystal Metallic paint. Unfortunately, it suffered some visible scratches when it was parked next to a vehicle whose owner was careless and opened their door into the CX-5, causing minor damage to the paint. It has to be a certain thickness to meet durability / adhesion standards. 2019 GMC or Mazda for Sale in Freehold, NJ. We understand that owners are experiencing paint chipping of the Soul Red color at an excessive rate. We have done such touch-up repairs on dozens of cars and we would say that Mazda's kit provides a result at least as good, if not better, than the best results we have gotten in the past on other brands. Do I have 2nd after that would be a Ceramic Coat, which can help prevent chips simply via the coating applied. Most who worry about paint chips get a paint protection film applied when the car is new. As a result, you gain a better understanding of the importance of taking your car to be repaired somewhere that is aware of these manufacturer problems. How thick your paint is doesn't affect how prone it is to chipping. Here's how the repair went. 2023 3D Collision Centers. submitted to Mazda. 7.99 (0.08/count) Knicks and dinks from being hit by stones/dirt are all part of the driving experience. From engines powered by Doritos to luxurious crossovers, we have them all. The I did what somebody else did online and used the online Mazda customer experience center. Is it so complex to obtain an accurate reproduction of this colour in the body? I have seen many people complaining about this issue with Mazda online, it needs to be investigated for a possible class action law suit. Then, apply the different layers of the second coat on each paint test card (1 layer on the first, 2 on the second and 3 on the third). (tiny gravel at a highway construction site) the body shop that's repairing it said they've never seen that much damage on a car that new. They sell kits on eBay if you feel up to the task. Commuter cars usually have very thin paint on them to save on money and weight. Place can (s) on a paint shaker or ensure the paint is fully stirred before reducing. Our long-term tester, Mazda's CX-5 Grand Touring in Soul Red Crystal Metallic needed some scratches touched up. Conshohocken, MON - FRI: 8:00am - 5:30pm Warranty check on Tuesday I will post the dealers response but intend to Take a look at what Mazda production communication specialist Jacob Brown said: Theres no way to get around this[Soul Red Crystal is] more complicated than what youd find on any other car at their price points (Repairer Driven News). Although never lean against it. Woes of the Soul Red Crystal Color - Touch up paint? Change.org Uh oh. There's a recall petition here where at least one 2020 CX-9 owner says his hood looks like it has been sand-blasted because of the crap paint. View our Findlay Mazda inventory to find the right vehicle to fit your style and budget! After I said OK, the car sat at the any experiences? With in 90 days, I can count at least 10 Rock chips on the hood and another 10 scratches all around the vehicle. This car is only about 1 year old. Sure! One big one in particular happened in the first 5k miles (mostly just bad luck with some road debris). I took delivery in August 2013. NEW INVENTORY. Apply two regular and even coats over the entire surface.This will provide extra chemical and mechanical resistance to the finish and prevent the clear coat from copying the structure of the base, which could lead to possible painting defects. (My other worry is that if the paint is flaky, when its time to remove the paint protection film, itd probably pull the paint off with it.). They are trying their best but.. Touch Up Paint Factory - Scratch Repair Kit Compatible With MAZDA Cars With Colour Code: 46V - SOUL RED CRYSTAL METALLIC Size: Paint Pen Kit - Lite (Small) - Computer Matched 1 1995 (798.00/l) Get it Wednesday, Sep 14 - Thursday, Sep 15 FREE Delivery Only 4 left in stock. Mazda needs to face this issue head on and fix it it once and for all. Diese*r Petitionsstarter*in setzt sich fr Dinge ein, die ihr/ihm am Herzen liegen. Very interesting! The application process begins by applying the main layer or groundcoat over G6 spectral gray/greymatic shade. After 1 month and 2,000 kilometers of mixed city and highway driving, there are no paint chips on the front of my Soul Red CX-30. I took my car there and dropped it off after being told it would take 1 week to paint. bring it in for a complete look. All rights reserved. I have a lot of chips on my car & am taking it to dealer but don't know if they think they are responsible or not. Below are three of the affected vehicles: Two years ago, Mazda confessed that paint repair on soul red crystal painted cars is not as simple as sanding and applying a new coat. I hope this is a good sign, but it's still early days. Wayne The multi-shade effects of that color come from a new four-coat process that includes light reflective flakes, light absorptive flakes, tinted clear coat and a top coat. In observing the chipping, the paint layer appears to be very thin. It barely touched something and it is is scratched all the way down to the metal. This basic colour provides excellent colour matching, depth and brightness, while increasing the profitability of the repair, by reducing costs by more than half compared to other processes on the market. There were sanding Get a good PPf done. The Fora platform includes forum software by XenForo. Anyway, I'm posting to see if anyone knows whether the chipping issues have been solved sine the 2018 model year. My white 2015 CX5 looks rusty on the doors behind the wheel wells in a splash I swear every time I touch mine another scratch happens. I have just started to get chips on my Soul Red CX 5 even though I picked it Mazda's Kodo-Soul of Motion design philosophy . The vehicle was purchased in February and has held up to New England winter, spring, and summer well. Press question mark to learn the rest of the keyboard shortcuts. I haven't seen many internet posts about it after summer of 19, so perhaps they did get it figured out. No problem! After the cleaning one shakes the pen for a minute, then gently dabs the base coat tip on some cardboard to help the ink to flow. The most recently reported issues are listed below. Collision repair can be confusing. Extreme paint chipping (down to the primer/metal) on the hood primarily. This is extremely important to have this level in training, especially when technicians are not required to have a license to repair your car in the state of Pennsylvania. A simple tip for anyone considering a used Mazda: if you go with this particular paint colour, seriously consider having a clear protective film applied to the front part. The CX-50 with a VIN of 7MMVABCM1PN106855 is located in San Antonio, TX, has 1,954 miles, is Soul Red Crystal Metallic with a 2.5L I4 16V GDI DOHC engine and Automatic transmission. Oxford I had thought that it was confined mainly to 2017s but I was talking to a customer at work about it and she said that her neighbor just had her 2020 Soul Crystal Red CX5 repainted for the same thing, I was talking to a customer at work about it and she said that her neighbor just had her 2020 Soul Crystal Red CX5 repainted for the same thing. 103 sold. Thank you Mazda for your service, I will not hesitate to buy another new Mazda!! Moses W. Appeartly they are aware they have a internal memo confirmed by a dealer the paint in the 2023 on red and grey is suppose to be more durable. It is, but if you dont care, it wont bother you. The added cost for the paint is $595. Wondering if I need a clear bra for a Soul Red CX-30? Consumer complaints have decreased significantly since 2019 as well. The content of this field is kept private and will not be shown publicly. If one looks closely at the area touched up it is slightly visible. I found Genuine Mazda (0000-92-41V) Touch-Up Paint - .44 fl. . I also have a clear wrapping covering the entire front bumper, and the first half of the hood. A forum community dedicated to Mazda CX-30 owners and enthusiasts. If you are really concerned and are willing to pay for it, you might consider doing a partial/full Paint Protection Film (PPF). the most flexible metal panel, has 13! You can change them in your browser settings. This coat will bring brightness and depth to the colour, allowing light to pass through and be reflected on the metallic particles.Apply the number of coats established, based on the previously conducted test runs. This is not an acceptable standard, all Mazda paints should have the same performance and durability, especially if it is $1000 upgrade. I had the same problem. since manufactures have gone to water based paints, i think the thickness and finish has gone down hill My 2021 CX-30 dark Crystal blue sucks!!!!! Here's a thread on the SCRM paint on another forum, PPG Repair Process for Mazda 46V Soul Red Crystal. He also says he has Im still in my warranty period and Id love to get my 18 Soul Red repainted bc my hood is awful. View our Findlay Mazda inventory to find the right vehicle to fit your style and budget! and will probably never buy another Mazda. I suppose you could also simply take it to your dealer and have them advocate for you rather than starting with corporate. this 2023 mazda cx-50 2.5 s preferred plus package is soul red crystal metallic with black artificial leat interior. The parking break will disengage automatically. The first stage is a layer of spectral grey metal flake that contains both light blocking and reflective flakes applied in a manner so they are all oriented in the same plane. Check your paint code. The 14 year old paint on my BMW had far fewer chips at 185k miles than my Mazda did at the 2 year mark. Owners of used Mazdas with expired warranties have to pay out of their own pockets to make the necessary repairs. It wasn't a month old, and I notice I was more than 10 feet away, mind you. All automotive paint colors require mixing 1-1 with Reducer. The red paint is chipping pretty bad. My car has metal exposed all over the car which means it will rust. Go through Mazda's website and file a warranty complaint. up January 2018 I think I am in for a fight because it didnt happen in the So the odds are good that. Finally, apply the final coat with a high performance and easy to apply clear coat, such as SINNEKs CC/1700. For the past couple of years, Mazda owners with soul red crystal vehicles are facing the same problem: the paint is chipping at an excessive rate. Since this is not a safety issue, Mazda has no obligation to issue a recall. View our Honda of Freehold inventory to find the right vehicle to fit your style and budget! So the Soul Red paint has been giving people problems for the past several years with paint chipping. They all look like little "flecks" missingnot something rocks would Unlike other processes on the market, for the correct reproduction of the Soul Red Crystal 46V colour you will not need to use dyed clear coat in the colour formulation. to the dealership for inspection. . We gathered images from the internet and had to argue to get the However, Mazda even admitted two years ago that paint repair on soul red crystal painted cars is not as simple as sanding and applying a new coat.
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