If you can add in a little bit more about your education, that would round out your answer nicely. I also learn a different kind of articles and submit my test to renew my certificate. I now enjoy learning about different cultures from my co-workers and understanding their points of view on work topics. I know what I want to be done and how I want it done, so it's often easier to do it myself. Nice! I grew up in a fairly homogeneous town in Montana. Do you feel it demonstrates that you're committed to knowing and supporting a group of people? You can strengthen your response by providing a specific example of how you've handled stress well in the past, or telling about a time when increased pressure actually helped you work more productively. The challenges are learning how each new hire learns and the best approach to teaching each new hire.". ", "As I look back on my career and my life outside of work, my greatest weakness has always been my avoidance of conflict. ", "Patient adherence, the idea of patients, not taking their medications like they are supposed to, and affecting their health, can be stressful. "I would be happy to earn my way to the top compensation level if hired at Kaiser Permanente. Submit as soon as possible so that you will have more time to gather the required supplemental documents. We hire professional interviewers (people with multiple years of experience interviewing candidates) to help us create our interview questions and write answer examples. You've chosen a powerful example that can help make you a more memorable candidate. Well done! In looking to start this new position with Kaiser Permanente, it is essential to set a goal on how you will make a positive impact quickly after being hired. People feel pretty comfortable with me and often open up about what theyre going through or share their personal lives with me. Borja estimates that. I cope with these emotions by telling myself that it's not my story, it's the patient's story. Stress can often be high on the job at Kaiser Permanente and your interviewer wants to know how well you work with others despite differences in personality. With most large organizations operating compensation under a pay scale, talk about your willingness to start at the bottom of the pay scale and work your way up if you truly can agree to that. ", "When I applied for this position, I fully understood that I didn't meet the experience requirements for this position. I like to do the right thing, and sometimes I get stressed trying to reach that goal, but I think it's a worthwhile endeavor. In addition to this podcast, I also subscribe to a couple of industry blogs. It can help to think of it more broadly - going beyond your actual job title to reveal more about how you function within a healthcare team. In my current organization, I have been picking up extra shifts in family medicine to expand my skills. "My customer service skills with my patients are definitely one of my strengths. As well, a thorough read through of the job description will give you some insight into the type of environment you would be joining at Kaiser Permanente. ", "A patient scheduled for an Intrathecal Chemotherapy injection was delayed several hours. To my external vendor customers, I speak openly and honestly about our organizational needs and partner with them to create innovative and effective training sessions for our employees. I value the input and ideas from all members of teams that I work on, and a diverse workforce opens the organization up to many more ideas. ", "I have found, in the past, that I work well in an individually driven environment; however, I can certainly be productive in a team-based setting as well. The bonus' cost us less money, in the end than the cost of lowered productivity due to absent employees. Discuss the reasons why will you be great at this job. Take a few minutes to tell the interviewer a few things about yourself. I make sure the on hands are right for the computer to order what's on auto order. These are exactly the steps that an interviewer would be looking for. I will receive an email with the related information any time there is a major headline about the healthcare industry. I recently attended a pediatric trauma course that really opened my eyes to new techniques I could use in our emergency room. When I am under pressure on the job, I focus on the task at hand and make sure not to get distracted with other tasks. Even in my current role with a much smaller organization, we have a great amount of diversity, and that makes our team much more effective. First, I work in a system, and I respect that. Currently, I am at a beginner to intermediate level; however, I would be more comfortable at an advanced level. If you tend to take the lead, you can let the interviewer know, but avoid sounding overbearing. I tend to help the pharmacist with a resolution, and at the same time, fill, input, and answer the phone. The call was almost one hour in length, but it was worth the time to smooth over an important customer-related situation. I think the right answer is, 'of course, but not for long!' "In my current role there is a lot of staff turnover when it comes to our management team. When have you had to adapt to change in the workplace? The success of Kaiser Permanente thrives on the accuracy of information and organization in all work that they do. "A bit about me - I love to travel, read, and conduct research. If I'm meeting the requirements of my position, and evolving within my profession, then I am free to adjust to my patient and be the provider they need. Are you the creative member able to think outside the box or more of a logical analyst able to keep the team on task? Under President Franklin Roosevelt's New Deal policy, America reached out to help those in dire straits. It's best that the person knows the reasons why so that they can learn from the experience. In a community-type setting, my main goal is to build relationships with my patients to keep them coming back to me for their care. I am most comfortable, and happy, in this type of environment because it offers me unique learning opportunities. Your role with the organization could potentially put you in front of patients, vendors, or family members of patients, and all are considered customers of the organization. You can access your electronic health care and coverage information with non-Kaiser Permanente (third party) web and mobile applications. You may also excel as an empathetic listener, able to help resolve conflict and build strong relationships. In your answer, your interviewer will be looking to hear that you are confident in your ability to be a problem-solver on their team. It sounds as though you have exceptional patient service skills! Your work history sounds strong, and it seems as though you are very loyal to your work. 3.2 (5 reviews) Term. Did you consider how leaving AMA would impact his health and well-being? Patient care requires a strong amount of compassion, and Kaiser Permanente strives to provide compassionate care to their patients. "In my current job, I had a team member who would scoff at other co-workers' ideas in meetings. Employees of the organization must be able to work with a wide variety of people in a wide array of departments. Take this as an opportunity to market yourself as a positive employee who can enhance a work environment. As you talk openly and honestly about your personality traits with your interviewer, try to match your personality traits with the mission and values of Kaiser Permanente. I have a full understanding that different cultures and beliefs can bring a team to its full potential because no stones are left unturned when new ideas are being thought of. The purpose of this page is to help you prepare for your job interview. ", "This is a great question. ", "To me, it means to have a positive attitude to patients, smile and make them feel comfortable, answer any question they have, or resolve any issues they have. If you have a criminal record, you must disclose this. ", "Do my job and do it right. I fully understand that there is an art to being properly organized when it comes to the availability of supplies. Your interviewer will be looking to hear that you have done your research on Kaiser Permanente and that you'll thrive in their workplace culture. I discussed with hospital credentialing and became the first PA proctor in our Heath system. Your interviewer would like to hear a story regarding how you were able to take an uncomfortable, or hostile situation, and turn things around into a positive experience. Make sure to avoid speaking negatively of anyone, and be sure to end your response with a positive. ", "Since growing up in a rural town, I was fascinated with the diversity of students/faculty when I attended Emory University. Therefore, any date prior to 2019 might not be accurate. If you want to make an impact with your answer, research as much as you can on this position with Kaiser Permanente to refer to the immediate needs of the department. Explore. "In my most recent position, we had a consistent problem with employees showing up late for their shifts or calling in sick at the very last moment. ", "I believe I am a great problem solver because I am sure to gather as many facts as possible in any given situation. "The main thing that I will require to deliver exceptional patient service here at Kaiser Permanente is great training. Upon using my reflective listening skills to calm them down, I took the extra time required to walk the customer through every line item on their billing statement until they fully understood each item. I understand that, as a condition of employment, Kaiser Permanente conducts post-offer drug screens, background checks, health screening (if applicable), and verification of eligibility to work in the United States using E-Verify. If I am unable to understand a team member's personality, I try to be professional and interact in a courteous manner.". Prior to bringing in representatives from three hand-selected companies, I brought up the idea of getting references on them first. I was nervous that I was not using the proper equipment during high-exposure risk procedures. ", "I'm a bit of a nerd. ", "I'm genuinely easy-going, probably from all the international travel I experienced in my 20's. Patient care is a privilege, and I respect the role I have in clinical care and the part other people have. Great answer! ", "I am happy to hear that Kaiser Permanente values long-term relationships. To help you prepare for a Kaiser Permanente job interview, here are 35 interview questions and answer examples. Most people love to talk about themselves, and I find it's a great and simple way to start building rapport with others. You can wrap up your response by sharing how many new hires you've trained and the new skills you've gained along the way that make you a stronger team member. When the inevitable happens and the schedule runs behind, I don't hesitate to gather the troops and pull together in a team effort. New hires were appreciative of learning one on one. ", "I'm human, and of course, I feel sad if one of my patients has bad news if a customer dies or something happens to my coworkers or someone I care about, but I also don't let those feelings affect my job and productivity.". ", "My position at Kaiser is a Radiology Physician Assistant. I am registered at powerpack.com, where I get emails with anything new that happens in the medical field. I called for one of our CNAs to come and help me get the patient to the bathroom and back to his bed. ", "Having worked as an RN for eight years now, my ultimate career goal is to be in a leadership position like a department director. If posed a question like this, or any regarding compensation, during your interview, you need to put some serious thought into if you are willing to earn your way up if Kaiser Permanente does not want to offer you top compensation right away. ", "In all honesty, the thought of a poor outcome with a patient is what stresses me the most. I strive for perfection too often, which causes unnecessary stress for myself. In my current position, I am not the most persuasive person on our team, but I am highly creative. I called McKesson and ask them for a specialty same-day delivery and explained the situation to them, I told the patient we will receive it that night and apologized when she came to pick it up, and I make sure we always have it on stock for her.". Find additional company focused interview questions by practicing from one of our industry sets. "Whether I am doing an independent project or working in a team environment, I always give my best. All interview questions are created by MockQuestions.com and are not official interview questions for any organization listed on MockQuestions.com. Permanente physicians and other providers at Kaiser Permanente are dedicated to helping to make life easier for you by keeping you on schedule with your important medical appointments. Being able to adapt to change in the workplace is an essential skill to possess because change is inevitable at Kaiser Permanente. You can strengthen this response further by sharing how you see your communication skills benefit your team or patients in the role you're applying to. ", "I have always been naturally introverted, but I have turned that personality trait into an advantage for me. I would also need a technologist to assist me who could adjust to my easy procedural style.". Your interviewer will be looking for you to own up to your mistake and do what it takes to correct it. What is the hiring process for remote jobs at Kaiser Permanente? I greatly value diversity. It sounds like you have a very full personal life, with a fantastic work/life balance. "Knowing that the main mission of the organization is improving the health of the communities that Kaiser Permanente serves, my forward-thinking vision will make me a very successful employee in this role.
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