Shoreside, many of our people either have spent years first working on our ships or have other maritime experience. Compliance with customs and immigration procedures is required for all private jet flights. Ladies: evening gown or other formal apparel. In some instances, name corrections will not be permitted and will require cancellation and rebooking of flights. Please note,allcomplimentary dry cleaning, laundry and pressing must be requested at least two days prior to disembarkation. As the air rates we use are based on capacity-controlled, promotional and group fares, we may limit or close sales without prior notice at any time. If a guest qualifies for a category that is not applicable to the ship on which the guest chooses to redeem their Milestone Cruise Award, Seabourn will determine a comparable category to use for the Milestone Cruise Award being redeemed. Cigarette, cigar & pipe smoking is allowed on the starboard half of the Seabourn Square outside deck. Once a guest checks in at the pier and sails out of the embarkation port, they will receive Seabourn Club Points, Sailed Days and Redeemable Sailed Days, if eligible, for the entire length of the voyage, regardless of when they disembark. Although most services on board Seabourn are included in your cruise fare (such as restaurant dining room service, complimentary spirits and wines, entertainment programs and the services of a highly trained staff), discretionary purchases such as those listed below will be charged to a shipboard account which will be opened for you. With prior arrangements, Seabourn guests may arrive as few as 10 minutes before departure. Depending on the timing of when the guest selects this preference, the savings will be applied either online or on board. Home; About. PLEASE NOTE: In addition, visas or other documents may be required, depending on your citizenship or residency and the itinerary. Your onboard Cruise Sales Specialist (who is also your Seabourn Club Ambassador) is ready and able to tell you about exciting future itineraries, answer your questions, and can also secure your reservation on the exact suite and departure you want. Kitchen exhaust fire-suppression systems. These inspections ensure that our ships fully comply with the International Ship and Port Facility Security Code, an international law that was enacted after the tragic events of September 11, 2001. Special savings plus Free airfare valid on select 2023 departures of Eastern Seaboard Explorer and Canada & New England Scenic Shores. Provided you have not requested early ticketing, no fees will be charged for changes or cancellations to the air booking made prior to the cruise final payment due date. Please note the EDL is not the same as an Enhanced (or Endorsed) Commercial Drivers License. Furthermore, many transportation vehicles around the world do not have wheelchair lifts. Independent, subcontracted ground operator companies employ all ground staff and these entities do not participate in Seabourn's on board "no tipping" practice. Seabourn air/sea programs include group transfers between the airport and the pier on the day of embarkation/disembarkation. The time saving of flying privately is made on the ground. our preferred partner, include up to 40% . We know that our guests appreciate choices for dining during their voyages. If a Milestone Cruise Award booking is made within 24 months, for a sailing that departs after the 24-month period, that booking cannot be changed for any reason or the Milestone Cruise Award will be forfeited. In addition, you may also miss out on certain discounts given to Seabourn guests that go throughCIBTvisas. Cancellations after the cruise final payment date will incur a fee up to the full cost of the ticket, per ticket. 2022 Seabourn. Our ships attract interesting people who seek to share experiences beyond the expected in places beyond the ordinary. Seabourn Odyssey was built by the Italian company T. Mariotti S.p.A., located in Genoa, Italy and named in Venice in June of 2009. A ramp may be used for boarding. We operate a comprehensive nautical and engineering cadet program whereby young women and men who are enrolled in maritime colleges are able to spend over a year on our ships supplementing their classroom education with onboard training. Seabourn invites you to enjoy personalized service right from your door to our deck, and back. Please note, the savings benefits for shore excursions and premium wines and spirits will apply to both guests in the suite. For information on alternative transportation arrangements and associated costs please contactGuest Accessibility. We recommend booking your transfer no later than 60 days prior to departure. Regent Seven Seas Cruises. Likewise, Car & Driver options can be an ideal way to spend time while waiting for hotel check-in or to avoid waiting at the airport for your return flight home. Customize your pre- and post-cruise itinerary to match your travel needs. . For additional information on the ship's facilities or ability to accommodate guests needs that may not be covered in this section, please feel free to contact Guest Accessibility at: For post sailing questions or concerns please contact our Guest Relations Department at: For information regarding the Transportation Security Administrations Screening Tips for Persons with Disabilities, please visit the Travelers with Disabilities and Medical Conditions section of their website at https://www.tsa.gov/traveler-information/travelers-disabilities-and-medical-conditions. Loyalty discounts do not apply to Mid-Cruise Overland Journeys. Guests should always travel with appropriate clothing and mosquito repellent with DEET or picaridin to reduce the risk of mosquito bites. 14. All ocean-front suites. For CIBTvisas contact information visit Visa Service Provider. Also, have your identification, travel documents and tickets readily available. Finally but maybe most importantly, our onboard management teams, starting with the Captain, conduct regular inspections and self-audits throughout the entire ship. Sailed Days, Redeemable Sailed Days and Seabourn Club Points are awarded to each guest in a suite/booking basis, regardless of who makes or pays for reservations and onboard purchases. OneSailed Dayis earned for each eligible cruise day and adds to the guests history. If a passenger confirmed on a Seabourn charter flight is unable to board the ship due to cancellation or delay of the charter flight, the passenger will receive a full refund for the complete itinerary that includes the cruise fare, charter flight fee, and applicable taxes, fees and surcharges. During the daytime, casual, resort-style attire, including shorts and jeans, is welcome in all lounges and dining venues. Guests who have committed or been convicted of a crime may not be allowed into Canada. You can just board your flight and meet your Seabourn ship. Cruise in suite per person. Under the current health environment, flight crews will minimize direct contact with guests onboard but remain ready and available to provide service during your flight. Day in the Spa Serene Area. must be identical to those on your cruise documents. When you travel using Seabourn Private Air, you charter the entire aircraft the price does not vary with the number of passengers. Plan to be at the airline counter at least two hours before flight time for domestic flights and three hours before flight time for international flights. If special medical care is required, such as an ambulift, guests may be limited to certain terminals and aircraft with these facilities. Redeemable Sailed Days equal to the number of Redeemable Sailed Days currently available toward a Milestone Cruise Award from past eligible cruises. Our shore excursion specialists can be reached at 800-984-3225 (USA or Canada) or 800-260-639 (AU) or +1 206-626-9187 from Monday Friday 7:00am to 4:00pm (Pacific Time). Prices do not include baggage fees or other fees of up to $200 for the first or second checked bag. Some countries impose an arrival or departure tax which cannot be included on an air ticket. The upgrade applies to one bottle per suite only. Seabourn provides guests with the following link toCIBTvisas as a service to assist with any visa requirements and/or the collection of necessary documents: https://cibtvisas.com/seabourncruiseline. We have monthly safety and environmental self-audits that are performed on all of our ships. 450 Third Ave. W. No refund or credit is given for unused benefit. Seabourn Private Air has access to jets of all sizes and can provide a viable . We recommend contacting one of these companies to confirm your arrangements as soon as possible in order to ensure the availability of your specific requests. This is because most private jets have a higher rate of climb and can fly higher than scheduled airlines. Tickets are nonrefundable. Seabourn ships are not equipped to provide guests with these services other than on an emergency basis in the Ship's Medical Center. Governmental inspections are always supplemented by internal audits and inspections conducted by internal personnel. We recommend that guests contact the airline(s) directly once you receive your air confirmation if you require assistance to request specific seats. E-mail the Hotel & Tour Management Department of Seabourn at LandPrograms@Seabourn.com and tell us where youd like to go. Guests may purchase additional Seabourn Club Points by contacting the Club Desk and making a donation to UNESCO. As our guest, please follow the above precautions while traveling on any of our ships, and if possible, please refrain from taking these devices with you on board. Any discrepancies may prevent travel. They create a social ambiance and sense of camaraderie on board where conversation flows freely and no one ever has to reach for the tab. Cancellation fees for certain shore excursions may be up to one hundred percent (100%) of the shore excursion price, depending on the shore excursion. We can suggest luxury hotels in the cities where you both embark for your voyage and disembark after your cruise. In addition, specific information about restrictions or suggested cautions is included in the notes section of our tour descriptions. Hotel options and costs will be communicated to and agreed by guests prior to being confirmed. This system consists of visual indicators in public guest spaces which will light up whenever emergency announcements are made or when the general emergency alarm is sounded. For bookings made in Australia, submit written cancellations to Seabourn, Level 5, 465 Victoria Avenue, Chatswood, NSW 2067 Australia or generalenquiries@seabourn.com.au. Some countries impose an arrival or departure tax, which cannot be included on an air ticket. There are further inspections conducted by many of the countries that our ships visit. If a guest chooses this benefit and purchases shore excursions, they cannot later change the benefit. Seabourn Club Milestone Awards feature a complimentary cruise of up to seven days when a Club account reaches 140 Redeemable Sailed Days, or a complimentary cruise of up to 14 days when 250 Redeemable Sailed Days is reached. Seabourn is not responsible for airline schedule changes. Please be sure you understand the requirements for a service animal to disembark in each port of call. Cruise itineraries range from seven days to over 100 days and can vary among long days at sea, short trips to nearby destinations, or more port-intensive trips. The first two guests named on the booking will receive the same number of Seabourn Club Points for onboard purchases. Speak to a Cruise Agent: J 1-888-766-6420 International Callers Click Here Increased leg room, more comfortable seating and private amenities make the flight comfortable for all passengers. U.S. and Canadian citizens ages 16 and above may present one of the following valid WHTI-compliant documents: For a list of approved documents visit: The Main Cabin, Galley, Lavatory, Crew Area, and Baggage Compartment are thoroughly cleaned utilizing approved aviation grade cleaners. Please allow 7-10 business days for Seabourn Club Points to reflect in your account. We do not permit our guests to bring pets, therapy/companion animals, and other animals that do not meet the definition of service animals. There are six membership levels in Seabourn Club: Please see the benefits associated with each membership level. Disconnect the device from any charging equipment, Disable all applications that could inadvertently activate the device (e.g., alarm clock), Protect the power switch to prevent its unintentional activation, Keep the device on your person or nearby in carry-on baggage (Do not place in checked baggage). Direct dial telephone service is available from your suite. In addition, Diamond Elite Members will receive one bag of dry cleaning for every seven days. If it is your day of sailing and this happens to you, please follow these guidelines: First, advise your airline at the earliest opportunity that you are a cruise guest destined for a sailing that day. . Every country has its own entry requirements, and guests assume personal responsibility for having the necessary documents when boarding. Seabourns ships are rather small: most carry only 450600 . These audits include both total ship and focused audits. No. Guests will be required to wear masks in the presence of crew members. Pros to booking flights through cruise lines. Yes. Information and hotel suggestions will be included in your preliminary cruise documents, or feel free to call us. up or down a ships gangway, or on or off a tender boat, is at the sole discretion of the Captain, made based on his evaluation of guest and crew safety. Silver Members choosing the laundry benefit, receive one bag of laundry per sailing, regardless of the length of the cruise. These drills are mandatory for all passengers and non-compliance may result in disembarkation. This information is necessary so that we will be aware of any special requirements you may have, and will enable us to make specific arrangements in order to accommodate your needs. Every ship has a stand-by emergency diesel generator located on one of the top decks that is automatically connected in the event of a main engine room failure. Seabourne was eye-opening. Keep these items close at hand in your purse or jacket pocket. One reservation permitted per voyage. Seabourns Flight Ease program includes group transfers between the airport and the pier on the day of embarkation/disembarkation. Some countries impose an arrival or departure tax which cannot be included on an air ticket. For guests wishing to extend their time in the chosen embark/disembark city we recommend booking multi-day Journeys, specially designed for intimate, small groups. However, some needs require adequate time to prepare for a guest's arrival. Tickets are nontransferable and name changes are not allowed. For post-cruise transfers, please allow sufficient time for the ship to be cleared with Immigration and local Customs authorities, and the transportation time to get to the airport for departing flights. The per-vehicle price includes use of your chosen vehicle, Driver and separate English-speaking Guide. Dollars. Flight Ease offers complimentary transfers between the airport and ship, creating a seamless, comfortable experience at the beginning and end of your cruise. Get Exclusive Deals by Email! Travel by Air: Passports are required for all international air travel to and from the United States, regardless of age or citizenship. Government-Issued Identification Guests should indicate on this form which foods may potentially cause a severe reaction. To avoid potential health problems before and during travel, international travelers can take a number of simple steps: An International certificate, approved by the World Health Organization, is the best documentation that inoculations and vaccinations have been performed, and is accepted by health officials at all ports of call. If your claim is unsuccessful, or if the cost of your suitcase (for example) is less than your insurance excess, you may put a claim in writing to our Guest Relations department at: Guest Relations 2023-2025 OCEAN CRUISE AND AIR SAVINGS: Offer applies to bookings made from March 1-31, 2023. Please contact Seabourn Club to request a review of the Club account. Flexible Fares: Payment is required by the cruise final payment date or at time of booking if created after the cruise final payment date. Transfers for disembarkation may be either purchased in advance through Seabourn Reservations or arranged on board. Available in either half-day (4-hour) or full-day (8-hour) increments. Seabourn tour prices do not include gratuities for guides, drivers and other tour operator staff. In most foreign countries, the laws are not as stringent as those in the United States. As part of our Bespoke Collection, Seabourn has arranged a variety of half-day and full-day vehicle options in every port where possible. You can also reach them by Email:seabourn@cibtvisas.com . In addition, a shipboard system is typically serving a greater number of users simultaneously than most shoreside networks. Guests may, if they prefer, use another visa service or complete the process on their own. Avalon has designed included activities with a choice of experiences. Since we are either at sea or in ports where availability of medical facilities and pharmaceutical products may be limited, we suggest you bring adequate supplies of prescription medications and other health-related items. Seabourn Club will require the following information for each missing sailing in order to process an update: Please note, only sailings taken on Seabourn ships will count toward Seabourn cruise history. Seabourn has implemented this requirement so that you all remain together should an emergency arise that requires one or more in your party to be disembarked in a non-U.S. port. Your name on your travel documents (passport, Alien Resident card, birth certificate, etc.) Restricted Fares:Full payment for air reservation is required at the time of air booking. Please note, only one Seabourn Club Signature Massage can be redeemed per guest during their voyage and does not include access to the Serene Area before and after the treatment. Guests will receive Sailed Days, Redeemable Sailed Days and Seabourn Club Points for the length of the voyage, regardless of when they embark or disembark. All pregnant women are required to produce a physicians letter stating that mother and baby are in good health, fit to travel, and that the pregnancy is not high-risk. 6. A guest choosing the day pass benefit for the Spa at Seabourn Serene Area will receive an invitation once on board and can select and reserve the desired day. Silversea Cruises will deploy its hybrid expedition ship Silver Cloud to Western Australia's Kimberley in 2024, offering increased capacity for the ultra-luxury cruise operator in the destination.. Silver Cloud accommodates 254 guests and will replace the 144-passenger Silver Explorer in the region. Please contact each airline directly to request meals, oxygen, wheelchair, or other assistance, using your air confirmation code to access your flight reservation. dressing, eating, and attending safety drills) MUST have a capable traveling companion. Once you have booked your flight, please check the airlines website, or contact the airline directly for information regarding baggage fees and other charges. Forum Jump. In keeping with the personalization that is a hallmark of Seabourns service, Seabourn Club members are free to choose the rewards they prefer from a generous menu of onboard amenities. In the UK we have a relationship with Holiday Extras Ltd. who can offer comprehensive travel insurance covering our requirements. . The decision whether or not to provide assistance to a guest or carry their device (wheelchair, walker, etc.) Special Needs at Sea and Scootaround are vendors we recommend for delivery of mobility devices. We encourage families to contact Guest Accessibility prior to their cruise, to evaluate and determine what the child's specific needs will be and how best to accommodate those needs. While some aircraft require a cabin attendant on board, others may not. Checking the airfare to and from the ports, the best deal for those dates I could find was $1,600 in economy class. FACs are notations in the booking that show the guest has an outstanding credit with the cancelled airline which can be applied to a future Seabourn air booking with the same airline or redeemed directly with the airline, typically within 365 days. For deviations in air arrival/departure schedule, group transfers will be forfeited; private transfers may be purchased through Seabourn if desired. Air Rates/Air Taxes and Fees Some low-cost fares do not allow pre-assigned seats. Yes. This is because most private jets have a higher rate of climb and can fly higher than scheduled airlines. One iPad per cabana. Guests returning to the United States can also check the official website of U.S. Customs and Border Protection. We will look at offering a goodwill gesture, depending on the circumstances. Depending on the facility and the needs of the guests, guests may be driven directly to the aircraft for boarding. For your convenience, we offer SeabournShield, a package of benefits that includes coverage for baggage loss, theft or damage up to $3,000 per guest, and much more. Seabourn reserves large blocks of seats on flights that make easy connections to their departing and returning cruise ships. Schedule changes can occur at any time and may affect your flights. This will relieve you from settling your account at the end of the cruise. For security reasons, first and last names on an air booking must match the government-issued identification used for boarding. Seabourn has implemented this requirement so that you all remain together should an emergency arise that requires one or more in your party to be disembarked in a non-U.S. port. Although we endeavor to make sure these companies comply with legal requirements, we cannot guarantee that all are able to provide facilities that are accessible to individuals with disabilities. Reconfirming flights prior to trip date is the responsibility of the guest. Once you are on board, our Destination & Guest Services teams can help you assess the suitability of a specific tour in a personal consultation. Please note,Cond Nast Traveleris distributed as US edition only and cannot be mailed to Ghana, Iran or Nigeria. https://travel.state.gov/content/passports/english/passports/information/do-i-need.html. The best places to obtain specific information on required documentation and immunizations for your service animal are the U.S. Department of Agriculture's website, local customs offices in the specific ports, and from your service animal's veterinarian. The medical staff on board is not available for daily care unless an individual is hospitalized in the ship's Medical Center. + Seven additional Seabourn Club Points for purchasing a Penthouse Suite Each individual massage therapy will be customized based a guest's selection: the relaxing spirit of ocean, the balancing spirit of the earth or the energizing spirit of the sky. However, friends may easily arrange to send an on board gift directly to your stateroom. Voltage: 220V & 110V (US outlet), plus USB ports. Some of our more adventurous destinations like Alaska and Antarctica voyages have additional special packing requirements. We are able to secure additional space on occasion, so guests are encouraged to waitlist as our shore side team will actively be working to clear waitlisted guests. Ladies: Slacks / skirt, blouse, pant suit or dress. Some flights and fares are not displayed due to the limitations of the system, available airline tariffs, and cruise requirements and parameters. When using Seabourn Private Air, guests charter the entire aircraft the price does not vary with the number of passengers. Seabourn assumes no responsibility for the items listed above. Whether it's a warm blanket and a cup of gourmet hot chocolate as you drift along the Norwegian Fjords or a relaxing neck massage poolside, you'll feel that you're a member of a very exclusive club. At larger airports, private jet terminals have dedicated customs and immigration staff. Seabourn has a robust loyalty program with some levels offering shore excursion discounts, and club points can be earned from shore excursion purchases. Guests should select their benefits for the first sailing and these will extend throughout their time on board. Another award is presented to the guest with the mostSailed Dayson the cruise. We recommend that you schedule a minimum of 35 hours both at the beginning and end of your cruise to allow for transfers, customs clearance and airport security checks. Cancelling your cruise for any reason will cancel any air bookings associated with the cruise, and fees will be applied if applicable. Please note the EDL is not the same as an Enhanced (or Endorsed) Commercial Driver's License. While some aircraft require a cabin attendant on board, others may not. For safety reasons drones and any other remote controlled aerial devices/toys, as well as hoverboards or similar devices are not allowed on board our ships. Closed circuit television cameras are located in various areas of the ship. If you are sure of your plans and are looking for potentially lower air rates, our Restricted Fares may work best for your travel schedule. If you require additional space, requests for vans can be accommodated. Items that should be registered generally include those not manufactured in your country. Seabourn has announced a change to the dress code policy on its ships.
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